JOHN SOLIMAN
Mission Viejo
Summary
Dynamic Pharmacy Technician with extensive experience at Rite-Aid Pharmacy, excelling in medication preparation and customer service. Proven ability to manage inventory effectively while ensuring accuracy in prescription verification. Recognized for resolving customer issues promptly and maintaining patient confidentiality, contributing to a seamless pharmacy operation.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Rite-Aid Pharmacy
Newport
10.2015 - 07.2025
- Organized work areas so that everything was easily accessible when needed.
- Managed filing of prescriptions, both electronically and manually.
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
- Verified accuracy of medication labels before they were dispensed to customers.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Received payment from customers and processed credit card transactions when necessary.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Supported pharmacy operations by answering phone calls and directing queries appropriately.
- Ordered, labeled and counted stock of medications and entered inventory data into computer.
- Received written prescription or refill requests, verifying information for completeness and accuracy.
- Operated cash registers to accept payments from customers.
- Answered telephones to respond to questions or requests.
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
- Maintained proper storage and security conditions for drugs.
Education
Bachelor of Science - Pharmaceutical Sciences
Alexandria University, School of Pharmacy
Egypt 06-2001
Skills
- Medication preparation
- Prescription verification
- Inventory management
- Pharmacy software
- Drug ordering
- Customer service
- Payment processing
- Team collaboration
- Data entry
- Labeling prescriptions
- Attention to detail
- Medication labels
- Stocking shelves
- Resolving customer issues
- Patient confidentiality
- Insurance verification
- Advanced math skills
- Proper labeling procedures
- Verifying orders
- Answering customer questions
- Pharmacology
Affiliations
- Hiking
- photography
- Drone Pilot training
- Fishing sports
- Nature & environment enthusiast; including birds & animal watching and photos taking, camping & learning survival skills
Languages
French
Limited
Arabic
Professional
Certification
- Certificate for medical service during my 14 month service in Egyptian Army as medical support for emergency ( wounds first aid, IV drips & injections, vaccines & antidotes )
Social Media Admin
- I am the admin & owner of a page on Facebook called " Ocean of Music"
i have almost 99k followers
Timeline
Pharmacy Technician
Rite-Aid Pharmacy
10.2015 - 07.2025
Bachelor of Science - Pharmaceutical Sciences
Alexandria University, School of Pharmacy