Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
John Simonetta

John Simonetta

Ottawa,ON

Summary

Experienced Information Technology Manager well-versed in project coordination, talent acquisition and daily operations management. Forward-thinking and strategic leader with twenty five years of experience in Technology. Recognized for cost-effective system improvements, operational streamlining, attention to detail and transparent positive leadership style.

Overview

33
33
years of professional experience

Work History

Senior Consultant

Pastpros
Ottawa, ON
11.2013 - Current

PastPros is building a network of websites for former professional athletes to sell memorabilia direct to collectors, offer virtual coaching and increase their online presence.

  • Assist with providing monthly sales-invoices to PastPros athletes.
  • Assist coordinating special events are required.

Deployment Manager

Bell Canada
Ottawa, Canada
03.2022 - 03.2023
  • Responsible for executing and managing deployment activities within a project team, across multiple projects, managing project activity and team members
  • Scope of deployment includes communication planning and execution, and risk and impact assessment of adoption
  • Responsibilities include: - Maintain relationship between Deployment team and business solution program teams
  • Act as escalation point for a program regarding Deployment
  • Share project information and resource requirements across all Deployment management team
  • Provide strategic guidance on deployment of solutions
  • Develop and validate deployment approach for a technology solution, including plans for adoption, training, and communication
  • Develop risk mitigation strategies, identify and resolve deployment risk in support of quality and risk management processes
  • Develop and execute deployment communication plans, including stakeholder analysis
  • Work with product and client management teams to define deployment continuity plan for technology solutions
  • Manage activities of Deployment Analysts, Senior Analysts, Managers working on projects, and provide performance management feedback and guidance
  • Consult with cross-functional project team on Deployment approach, strategy & plans - Develop an advanced understanding of deployment and organization processes, standards, methodologies and act as a Deployment subject matter expert.

Marketing Expert

Accenture
01.2022 - 03.2022
  • Determined customers' needs and provided brand awareness and recommendations to Facebook Meta business customers on how to maximize Facebook Business advertising algorithms.

Processing Supervisor Team Lead

Statistics Canada
Ottawa, ON
04.2021 - 09.2021

Census Help Line (CHL) - CHL staff responds to all telephone inquiries pertaining to the Census of Population. CHL employees process all respondent requests for further action and assist respondents who call asking for help in completing their questionnaire.


  • Remote Computer Processing activities include Keying, Edits and Coding.
  • Ensured all operators have received proper training before answering calls.
  • Follow up with employees who have knowledge gaps and asses if more training is needed.
  • Deliver training as required.
  • Facilitate meetings celebrating success and opportunities for improvement.
  • Deliver performance evaluations.
  • Monitor daily operational activities for employees through the use of various reports.
  • Assess and recommend ways to increase productivity and escalate issues requiring investigation.

Project Manager

Abilis Solutions Inc
Ottawa, ON
05.2016 - 12.2016
  • Coordinated successful completion of project deliverables
  • Facilitated communications between distributed IT teams within Bell Canada
  • Recommended solutions and helped remove roadblocks between teams
  • Reported to Senior Management on progress of existing, ongoing project deliverables.

Recruitment Coordinator

Inteloom Incorporated
Aylmer, QC
06.2015 - 12.2015
  • Develop job description and job qualifications based on organizational requirements.
  • Identify qualified candidates using internet sourcing techniques.
  • Evaluate and interview qualified applicants -Arranges management interviews by coordinating schedule.
  • Track and report key metrics designed to measure and predict staffing activity.
  • Presented offers and negotiated compensation packages.
  • Coach and mentor consultants through Immigration process.

Delivery Prime / Project Manager

Lixar BDO
Ottawa, ON
10.2008 - 02.2014
  • Responsible for managing ongoing multiple projects through the software development cycle
  • Managed team of developers responsible for parallel software releases
  • Collaborated with customers on developing solutions/workarounds for production environment
  • Managed and coordinated software deployments to Production environments
  • Managed and coordinated software deployment for multiple testing environmental updates
  • Analyzed operational issues to determine next course of action
  • Reported to Senior stakeholders existing issues and recommended solutions
  • Translated customer requirements into development specifications
  • Build relationships with internal and external teams
  • Measured multiple concurrent releases to ensure quality
  • Provided project estimates and change requests to stakeholders
  • Provided leadership to development team.

Production Support Team Leader

Lixar BDO
Ottawa, ON
09.2007 - 01.2012
  • Responsible for leading a team of support developers tasked with providing 24 x 7 incident and development support for critical enterprise and custom built software solutions as per SLA requirements.
  • Managed incidents with customers and provided timelines for resolution
  • Provided technical diagnosis of incidents and potential system impacts.
  • Provided analysis and recommended temporary solutions minimizing service disruptions.
  • Directed and assigned incident investigations to development support teams.
  • Managed incident solutions with customers and external development teams -
  • Facilitated and participated in SDS reviews.
  • Managed customer change requests and provided cost estimates.
  • Participated on incident calls with clients and external development teams.
  • Motivated internal teams to provide stellar customer service and deliver world class solutions.

Technical Recruiter

Lixar BDO
09.2006 - 11.2008
  • Technical recruiter responsible for securing professionals within the Software Engineering, Software Development sectors.
  • Created dynamic recruitment strategies and programs.
  • Identified candidates and conducted interviews.
  • Communicated with internal managers to gather requirements.
  • Built position profiles.
  • Negotiated compensation.
  • Prepared and presented offers of employment.

Owner operator

The Urban Bed and Breakfast
Ottawa, ON
01.2003 - 04.2005
  • Owner of a four room downtown bed and breakfast in Ottawa.
  • Created marketing and adverting.
  • Preparation of meals.
  • Housecleaning.
  • Hosted special events.

Technical Recruiter

Montage-DMC
Ottawa, ON
07.2001 - 01.2003
  • Recruitment specialist focused on the Oracle Financials Consulting sector.
  • Implemented global recruitment strategy - Identified and qualified Oracle Financials implementation specialists.
  • Presented offers and negotiated compensation packages.
  • Coach and mentor consultants through Immigration process.
  • Responsible for onboarding new consultants.

Recruitment Specialist

Calian Group Ltd.
Ottawa, ON
07.1998 - 07.2001
  • Recruiting specialist focused on staffing existing contracts within the Space, Defense, and Government sectors
  • Developed specific recruitment strategies based on contractual obligations
  • Recruited candidates for inclusion on long term RFP proposals
  • Negotiated compensation with candidates.

Technical Recruiter

Aerotek/Teksystems
Ottawa, ON
11.1998 - 12.1999
  • Focused in the fields of Software Development, Software Engineering, Network.
  • Engineering, Database Management and Infrastructure professionals.
  • Developed specific recruitment strategies based upon position requirements.
  • Executed strategies via cold calling, databases, referrals, internet searches and networking Marketed select candidates to hiring managers.
  • Coached contractors through client interview process.
  • Expanded local contractor base through referrals based on superior customer service.


Community Development Director

Ottawa Senators Hockey Club
Ottawa, ON
09.1995 - 09.1998
  • Numerous community outreach initiatives on behalf of the hockey club and NHL.
  • Coordination of community initiatives with numerous charity organizations -Responsible for tracking and measuring event objectives.
  • Interview and manage volunteer staffs for major NHL events.
  • Supervised event staff and volunteers -Managed database of all charity requests.
  • Assisted with player appearances.
  • Liaised with and coordinated merchandise exchanges with other NHL teams.

Personnel Specialist

PN2, United States Navy
Yokosuka, Japan, Japan
08.1990 - 08.1998
  • Preparation and management of Enlisted personnel records.
  • Transfer documentation preparation.
  • Travel documentation preparation.
  • Educational materials and course management, proctoring, scoring.
  • Shipboard firefighting/watchstanding.
  • Other general military duties.

Education

Certificate, Contact Tracing. - Health Sciences

John Hopkins Online Certificate
Online
2020

Associate of Arts - Marketing

Indiana University of Pennsylvania
Indiana, PA
1988

Skills

    Talent acquisition

    Project coordination

    Team leadership

    Customer relationship building

    Attention to detail

    Empathy

Accomplishments

  • Leading and Working in Teams - LinkedIn
  • Recruiting Foundations: Recruiting for In-House Recruiters - LinkedIn
  • Diversity Recruiting - LinkedIn
  • Recruiting Talent with Social Media - LinkedIn
  • Managing Virtual Teams - LinkedIn
  • Attracting, Hiring, and Working with Gen Z - LinkedIn
  • Uncovering Unconscious Bias in Recruiting and Interviewing - LinkedIn
  • Managing a Cross-Functional Team - LinkedIn
  • Essentials of Team Collaboration - LinkedIn
  • Diversity, Inclusion, and Belonging - LinkedIn
  • Creating a Compelling Job Description - LinkedIn
  • Performance-Based Hiring - LinkedIn
  • Project Management Foundations: Teams - LinkedIn
  • Managing Teams - LinkedIn
  • Business Analyst and Project Manager Collaboration - LinkedIn
  • John Simonetta - page 5
  • Requirements Elicitation for Business Analysts: Interviews - LinkedIn
  • Business Analysis Foundations - LinkedIn
  • Business Analysis for Project Managers - LinkedIn
  • Business Writing Principles - LinkedIn
  • Comparing Agile versus Waterfall Project Management - LinkedIn
  • Transition Management for Agile Environments - LinkedIn
  • Transitioning from Waterfall to Agile Project Management - LinkedIn
  • Agile Project Leadership - LinkedIn
  • Skills
  • Sourcing
  • IT Recruitment
  • Screening Resumes
  • Technical Recruiting
  • Communication
  • Relationship Building
  • Community Development
  • Incident Management
  • Supervisory Skills
  • Team
  • Leadership
  • John Simonetta - page 6

Timeline

Deployment Manager

Bell Canada
03.2022 - 03.2023

Marketing Expert

Accenture
01.2022 - 03.2022

Processing Supervisor Team Lead

Statistics Canada
04.2021 - 09.2021

Project Manager

Abilis Solutions Inc
05.2016 - 12.2016

Recruitment Coordinator

Inteloom Incorporated
06.2015 - 12.2015

Senior Consultant

Pastpros
11.2013 - Current

Delivery Prime / Project Manager

Lixar BDO
10.2008 - 02.2014

Production Support Team Leader

Lixar BDO
09.2007 - 01.2012

Technical Recruiter

Lixar BDO
09.2006 - 11.2008

Owner operator

The Urban Bed and Breakfast
01.2003 - 04.2005

Technical Recruiter

Montage-DMC
07.2001 - 01.2003

Technical Recruiter

Aerotek/Teksystems
11.1998 - 12.1999

Recruitment Specialist

Calian Group Ltd.
07.1998 - 07.2001

Community Development Director

Ottawa Senators Hockey Club
09.1995 - 09.1998

Personnel Specialist

PN2, United States Navy
08.1990 - 08.1998

Certificate, Contact Tracing. - Health Sciences

John Hopkins Online Certificate

Associate of Arts - Marketing

Indiana University of Pennsylvania
John Simonetta