John Shears
Calgary
Summary
Experienced service manager with a strong foundation in customer service and a proven ability to diagnose and repair complex mechanical issues. Adept at leading teams and finding innovative solutions to streamline operations, driving organizational efficiency. Utilizes independent decision-making skills and sound judgment to positively impact company success. Demonstrates technical expertise and problem-solving abilities in fast-paced environments, ensuring smooth operations and customer satisfaction.
Overview
18
18
years of professional experience
Work History
Service Manager/ Gasfitter "A"
Borealis Fuels and Logistics
04.2023 - Current
- Support the development of Borealis’ Parts & Services; build and lead a strong service team with skilled labour; mentor and coach new employees and apprentices; coordinate new tank installations and tank swap-outs with the Area Manager; design, build, permit and service bulk storage facilities; design, build, permit and service industrial gas distribution systems; participate in weekly operations meetings with the Borealis team; participate in Business Development activities and initiatives; install, repair, service, and replace propane gas appliances, regulators, gas meters, valves, burners and vaporizers in commercial, or industrial related properties and areas; support the Borealis team to estimate and prepare proposals for new commercial and industrial customers; flexibility with a changing management structure and communication changes to the team while maintaining team morale
Gasfitter "A" / Propane Operations
Bluewave Energy
10.2018 - 03.2023
- Managed day-to-day operations (service scheduling, work orders, parts and equipment inventory,) at branch-level; mentor and coach to new employees and apprentices; Installation of various size propane vessels for industrial, commercial, and residential applications; Recertifying/ re-valving propane cylinders and tanks; Vaporizer maintenance and installation; Planning and execution of PRV B51 tank swaps; proficient in the maintenance, inspections, and repairs
Gasfitter A
Superior Propane
10.2015 - 10.2018
- Installation of various size propane vessels for industrial, commercial, and residential applications; Recertifying/ re-valving propane cylinders and tanks; Vaporizer maintenance and installation; Planning and execution of PRV B51 tank swaps; proficient in the maintenance, inspections, and repairs
- Equipment Experience: operated numerous cranes (1500-5000 lbs lifting capacity); Operate1 ton,2 ton and2.5-ton trucks all equipped with pickers
Burner Service Technician
Superior Propane
10.2011 - 10.2015
- Industrial Gas Fitting in the oil and gas sector, Planning and execution of flashback testing on flame arrestors; Maintaining and repairing gas components on customer own equipment such as, Oil Heaters, Line Heaters, Oil Treaters, Salt Baths, etc.; New installations and upgrading existing equipment so it compliant to the current B149 –3 gas code
- Equipment such as flame arresters, gas valve trains, and burner management systems
HVAC Service Technician
CSR Home Energy INC
05.2007 - 04.2011
- Installation of Furnaces, air conditioners, air exchangers, humidifiers, and hot water heaters; Perform annual furnace and air conditioner maintenance/inspections for new and existing customers; Quote installs and repairs; Schedule installs: order equipment and parts; communicate with customers on time lines and job completions: invoice customer upon job completions
Education
Gas Fitter Class A -
Southern Alberta Institute of Technology
Calgary, AB05.2015
Aircraft Maintenance Engineer - undefined
Nova Scotia Community College
Dartmouth, NS06.2007
Commercial Pilot - undefined
Nova Scotia Community College
Dartmouth, NS06.2002
Skills
- Team Leadership
- Organization and planning
- Gasfitting "A" ticket across several provinces
- Preventive Maintenance
- Customer service
Timeline
Service Manager/ Gasfitter "A"
Borealis Fuels and Logistics
04.2023 - Current
Gasfitter "A" / Propane Operations
Bluewave Energy
10.2018 - 03.2023
Gasfitter A
Superior Propane
10.2015 - 10.2018
Burner Service Technician
Superior Propane
10.2011 - 10.2015
HVAC Service Technician
CSR Home Energy INC
05.2007 - 04.2011
Aircraft Maintenance Engineer - undefined
Nova Scotia Community College
Commercial Pilot - undefined
Nova Scotia Community College
Gas Fitter Class A -
Southern Alberta Institute of Technology
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