Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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John Sessions

San Jose

Summary

Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.

Overview

8
8
years of professional experience

Work History

Sales Associate

H&M Hennes & Mauritz
07.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Sales Associate

Staples
06.2017 - 06.2023
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
  • Assisted bookkeepers in providing support documentation required for audits.

Education

High School Diploma -

Santa Teresa High School
San Jose, CA
06-2010

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Cash handling
  • Professional demeanor
  • Call etiquette

Languages

English
Native or Bilingual
Spanish
Limited Working

Interests

  • Avid Reader
  • Music
  • Hiking
  • Creative Writing

Timeline

Sales Associate

H&M Hennes & Mauritz
07.2023 - Current

Sales Associate

Staples
06.2017 - 06.2023

High School Diploma -

Santa Teresa High School

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John Sessions