John Schill
Photo Specialist
Toronto,ON
Summary
Experienced Photo Specialist versed in maintaining processing equipment and inventories. Hard working and collaborative individual with great people skills. Proven success in detail-oriented work with a forward-thinking mindset.
Overview
15
15
years of professional experience
Work History
Small Business Specialist
Rogers Communications
11.2015 - 08.2023
- Prospected for new business through networking, community outreach, and customer referral generation.
- Developed strong rapport with customers and created positive impression of business.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Created and updated regular inventory reports and records.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
Assistant Store Manager
BLACKS Photography
06.2011 - 08.2015
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Inspired guests to discover solutions through compelling visual merchandising.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Photo Lab Technician
BLACKS Photography
08.2010 - 06.2011
- Maintained chemical levels and solution integrity for processors and development systems.
- Performed daily maintenance and cleaning of photographic processing equipment, promoting continued functionality.
- Maintained lab printers and processing equipment, ensuring proper functioning for each shift.
- Processed and handled film, negatives and prints in accordance with quality standards.
- Developed and processed film and picture CDs and restored photos using the Fuji Frontier system.
Customer Service Sales Representative
Oakville United Taxi
08.2008 - 03.2010
- Handled customer inquiries and suggestions courteously and professionally.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Processed customer orders and inquiries via phone, email and, in-person communication to foster top-quality service delivery.
Education
Diploma - Applied Photography
Sheridan College Institute of Technology And Advanced Learning
Oakville, ON2010
Skills
- Film Processing Knowledge
- Fuji Frontier Operation
- Large Format Printing
- Photo Processing
- Inventory Management
- Color Management Understanding
- Digital Printing Proficiency
- Photo Restoration Techniques
- Records Management
- Loss Prevention
- Cash Handling
- Visual Merchandising
- Team Leadership and Coaching
- Retail Operations
Accomplishments
- White Glove Certification: 2010, 2011 and 2014
- Achieved highest level of quality by completing daily testing with accuracy and efficiency.
- Resolved product issue through equipment troubleshooting.
- Supervised team of 10+ staff members.
- Maintained store sales and operations independently
- Achieved multiple Top National Store Rankings
- Google Ambassador
Languages
English
Native or Bilingual
Timeline
Small Business Specialist
Rogers Communications
11.2015 - 08.2023
Assistant Store Manager
BLACKS Photography
06.2011 - 08.2015
Photo Lab Technician
BLACKS Photography
08.2010 - 06.2011
Customer Service Sales Representative
Oakville United Taxi
08.2008 - 03.2010
Diploma - Applied Photography
Sheridan College Institute of Technology And Advanced Learning
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