Summary
Overview
Work History
Education
Skills
Timeline
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John Sankhulani

Toronto,ON

Summary

Ambitious and career-focused Administrative Assistant with 3+ years in retail and hospitality. Hardworking, reliable, proficient and professional with a team-oriented mentality.

Overview

4
4
years of professional experience

Work History

Administrative Coordinator

Johmwa Retailers
Lusaka , ZM
04.2022 - 01.2024
  • Composed letters, reports, emails, presentations and other written correspondence as required by the owner.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Managed database systems containing customer contact information.

Front Desk Coordinator

Tartu College Student Residence
Toronto, ON
09.2019 - 04.2022
  • Greeted and verified credentials of residents, ascertained reason for visits and directed each to appropriate personnel or building area.
  • Answered phones to respond to resident and guest inquiries transferred calls to appropriate staff members.
  • Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
  • Maintained important files, running reports and delivering updates on occupancy.
  • Monitored reservations to track incoming parties and prepared event spaces for guests.
  • Oversaw processes for signing in visitors, issuing badges and updating logs.

Education

Advanced Diploma, Accounting -

George Brown College
Toronto, ON
12-2024

Diploma - Business Administration -

Toronto School of Management
Toronto, ON
04-2021

Skills

  • Communications & correspondence
  • Office Administration
  • Tech Savvy
  • Team building and CRM
  • Microsoft Suite & intermediate power BI
  • Sage 300 accounting
  • Xero software certified
  • Adobe creative cloud proficiency

Timeline

Administrative Coordinator

Johmwa Retailers
04.2022 - 01.2024

Front Desk Coordinator

Tartu College Student Residence
09.2019 - 04.2022

Advanced Diploma, Accounting -

George Brown College

Diploma - Business Administration -

Toronto School of Management

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John Sankhulani