Johnan Said
Milton,ON
Overview
4
4
years of professional experience
Work History
Infantry
Canadian Armed Forces (CAF)
11.2024 - Current
- Trained to make crucial decisions when under physical/mental exhaustion and stress.
- Trained to work as a team and execute instructions in a timely manner
- Trained to excuse military maneuvers such as Drills
- Currently in the process of completing BMQ (Basic Military qualifications)
Transfer Agent
Wealthsimple
05.2024 - Current
- Contributed to a positive work environment through effective communication, teamwork, and proactive problem-solving initiatives.
- Collaborated with team members to develop new strategies for improving operational efficiency within the department.
- Provided exceptional customer service through active listening skills, empathy, and professionalism, resulting in positive client feedback ratings.
- Contributed to the development of policies and procedures that improved overall department performance and risk mitigation strategies.
Boxing Coach
Cardoso Boxing
02.2024 - 01.2025
- Maintained a culture of good sportsmanship, cooperation and responsibility among athletes and coaching staff
- Maximized athletes' performance by overseeing targeted physical conditioning programs
- Developed training and exercise programs to meet individual requirements
- Encouraged students to become stronger, more agile athletes and more successful competitors through focus, effective training and proper nutrition
- Checked equipment and monitored common areas to maintain neatness, organization and proper upkeep while remaining vigilant on safety
- Nurture and develop athletes' potential talents and abilities, formulate competitive tactics, construct game plans, and coach athletes throughout events or tournaments.
Banking Associate
RBC Royal Bank
01.2024 - 05.2024
- Increased client satisfaction by providing personalized banking solutions and resolving complaints in a timely manner
- Enhanced customer experience by addressing inquiries, resolving issues and providing prompt assistance
- Educated customers on features and benefits of banking products and services.
Everyday Banking Associate
Bank of Montreal
04.2022 - 01.2023
- Optimized time management skills by prioritizing tasks based on urgency levels while meeting strict deadlines and maintaining attention to detail.
- Fostered strong client relationships, providing personalized service and maintaining open communication channels.
- Strengthened teamwork among colleagues by collaborating on projects, sharing knowledge, and supporting fellow associates in their tasks.
Produce Associate
Walmart
01.2021 - 07.2021
- Enhanced customer satisfaction by providing efficient, friendly service and maintaining a clean, organized produce section.
- Coordinated with other departments as necessary to facilitate cross-merchandising opportunities and enhance overall store presentation.
- Trained new employees to provide knowledge of proper produce handling procedures and how to ensure the customers are satisfied
Education
Diploma - General Arts And Science
Humber College
Toronto, ON12-2021
High School Diploma -
Saint Francis Xavier Catholic Secondary School
Milton, ON06-2019
Skills
- Selected to represent Canada at multiple international events for boxing
- Honed skills such as active listening, attention to detail, interpersonal communication, and critical thinking throughout my military and civilian career
- Ability to problem-solve and make crucial decisions under stress
- Physical fitness
- Combat training
- Communication and interpersonal skills
- Strength and conditioning
- Attention to detail
Languages
English
Native or Bilingual
Dari
Native or Bilingual
Timeline
Infantry
Canadian Armed Forces (CAF)
11.2024 - Current
Transfer Agent
Wealthsimple
05.2024 - Current
Boxing Coach
Cardoso Boxing
02.2024 - 01.2025
Banking Associate
RBC Royal Bank
01.2024 - 05.2024
Everyday Banking Associate
Bank of Montreal
04.2022 - 01.2023
Produce Associate
Walmart
01.2021 - 07.2021
Diploma - General Arts And Science
Humber College
High School Diploma -
Saint Francis Xavier Catholic Secondary School
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