John Russo
Marina
Summary
- I'm a hard-working, efficient, and reliable worker that brings more than 10 years of customer-facing experience in fast-paced settings. Highly adaptable to addressing diverse customer needs. Proven history of building trust with customers to promote satisfaction, resolve concerns and maintain long-term loyalty. I am adaptable and have experience working varying shift times throughout my working experience. I am a worker that can be depended on to be reliable, come in on time and do my job above and beyond.
- Professional driver adept at maintaining high standards and achieving results. Extensive experience in transportation logistics and vehicle upkeep, ensuring seamless operations. Strong focus on team collaboration and adaptability to changing needs, with excellent navigational skills and customer service orientation.
- Diligent with proven track record in efficient and safe transportation. Expertise in route planning and vehicle maintenance, ensuring punctuality and reliability. Demonstrated problem-solving skills and strong attention to detail, enhancing overall service quality.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Driver
Groome Transportation
02.2023 - Current
- Pick up and/or drop off guests at desired location(s)
- Maintain an organized schedule and uphold excellent customer service
- Able to adjust to customer needs accordingly
- Daily vehicle inspections before and after trip(s)
- Do work as a Charter Driver, Local Driver and Shuttle Driver
Driver
Uber Drivers
04.2022 - Current
Home Inspector
Pillar To Post
05.2021 - 04.2022
Bell Person
Sanctuary Beach Resort
03.2019 - 04.2020
Crew Member
Straw Hat Pizza
04.2017 - 09.2018
Factory Worker
Threshold Enterprises
11.2016 - 02.2017
Crew Member
McDonald's
10.2014 - 03.2016
Education
High school diploma -
North Monterey County High School
Castroville, CA06.2012
Skills
- Hospitality
- Construction inspection
- Computer skills
- Route driving
- Communication skills
- Responsible
- Reliable
- Delivery Driver Experience
- Shuttle Driving
- Van Driver
- Valid Driver's license
- Clear communication
- Team player mentality
- Customer service
Accomplishments
- I have received numerous "Employee of the Month" accolades during my work history at various locations.
- Supervised team of 6 staff members during my managerial experience
Certification
- ASHI Home Inspection, 05/21, 08/22
- Driver's License
- Food Handler Certification
Languages
English
Native or Bilingual
Timeline
Driver
Groome Transportation
02.2023 - Current
Driver
Uber Drivers
04.2022 - Current
Home Inspector
Pillar To Post
05.2021 - 04.2022
Bell Person
Sanctuary Beach Resort
03.2019 - 04.2020
Crew Member
Straw Hat Pizza
04.2017 - 09.2018
Factory Worker
Threshold Enterprises
11.2016 - 02.2017
Crew Member
McDonald's
10.2014 - 03.2016
High school diploma -
North Monterey County High School
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