John Purcell
Murrieta
Summary
A seasoned professional in property and program management, I bring a proven track record from my tenure at the Department of Defense, overseeing 8,000 units and ensuring a 99% accuracy in administrative actions. Expert in property management practices and adept at building collaborative environments, my approach enhances business performance and customer satisfaction.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Property Management
Military Housing Office Department of Defense
03.2019 - Current
- Oversight with over 8,000 units. Application qualification, Resident conflict resolution, Billing, Maintenance tracking, Inspections, and project management.
- Track rent payments for 8,000 units over $28M monthly. Professionally approached residents with an overdue balance
- Customer resident relations. Performing move-in inspections, welfare inspection, move-out inspection, and maintenance inspections.
- Reviewed Satisfaction reports, recommended change, and contacted residents for resolve.
- Supported management protocols, decisions and plans within company structure, atmosphere and culture.
- Met with staff to resolve difficult situations related to performance and conflict management.
Program Director - Owner
I9Sports
12.2015 - 03.2024
- Developed youth sports programs from ground up, laying out framework, and defining roles.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Applied company policies and procedures in the resolution of a variety of issues.
- Performed complex analysis of information, problems, and/or data.
- Built productive internal/external working relationships to work collaboratively.
- Managed scheduling and training for employees to align with performance appraisals.
Personnel Administrative Chief
United States Marine Corps
03.2001 - 06.2016
- Built and maintained collaborative work environments across departments.
- Created and implemented administrative quality assurance tools and systems; reviewed and audited tens of thousands of administrative actions which resulted in a 99% accuracy rating.
- Planned, organized, and managed daily activities of an administration department charged with managing the staffing requirements, availability, and performance evaluation.
- Used computer models to determine the proper accession numbers, advancement opportunities, and year-end strength goals.
- Carry out administrative duties such as filing, typing, copying, binding, scanning etc.
Recruiting Specialist
United States Marine Corps
12.2007 - 07.2010
- Hired employees and initiated new hire paperwork process.
- Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables.
- Tracked key dates and deadlines and maintained specific personnel lists.
- Supported programs by preparing worksheets, gathering communication materials, and coordinating meetings.
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
- Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
Education
Bachelor of Science - Business Management
University of Phoenix
Tempe, AZ11-2019
Skills
- Property management principles
- Multi-family property management
- Property management practices
- EMH/Yardi for property management
- Athletic program management
- Business performance management
- Audit process management
- Records compliance management
- Administration
- Data Analysis
- Training and Development
- Customer Service
Certification
Fair Housing-2024
Home inspection Cert-2023
Mold and remediation Cert-2023
IREM CPM- 2020
Lean Six Sigma-Green Belt 2014
Timeline
Property Management
Military Housing Office Department of Defense
03.2019 - Current
Program Director - Owner
I9Sports
12.2015 - 03.2024
Recruiting Specialist
United States Marine Corps
12.2007 - 07.2010
Personnel Administrative Chief
United States Marine Corps
03.2001 - 06.2016
Fair Housing-2024
Home inspection Cert-2023
Mold and remediation Cert-2023
IREM CPM- 2020
Lean Six Sigma-Green Belt 2014
Bachelor of Science - Business Management
University of Phoenix
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