John Piruzza
Mississauga,Ontario
Summary
A dedicated and driven young professional successful at managing multiple priorities with a positive attitude. Excelling in the mortgage originations sector, applying knowledge of business operations and financial acumen to facilitate seamless transactions and deliver exceptional service to clients.
Overview
4
4
years of professional experience
Work History
Mortgage Originations Intern
Community Trust Company
09.2023 - Current
- Conducted 1000+ phone calls proactively managing cases, ensuring timely application follow-ups and documentation completion for Residential Underwriting teams
- Completed 25 daily income verifications and client interviews.
- Collaborated efficiently with the Mortgage Advisory team to help finish assignments that would be used to fulfill mortgages
- Achieved exceptional levels of service during phone calls, making employers and clients feel comfortable and welcome
- Identified 10+ cases of violations to Anti-Money Laundering regulatory requirements and internal policies to ensure risk mitigation actions are implemented promptly
- Demonstrated professional and effective communication skills, both verbal and written, when liaising with partners and brokers regarding residential mortgage accounts.
Grocery Clerk
Daniel's NoFrills
01.2020 - 04.2024
- Trained 20+ new employees with expertise to ensure efficient and safe work practices
- Communicated with countless customers to kindly solve any of their requests and ensure a pleasurable experience
- Reduced shrinkage through implementing enhanced loss prevention measures, leading to improved overall store profitability
- Took on the role as a Perpetual Inventory Clerk when my assistance was needed
- Scanning over 500+ items daily to ensure that inventory levels are correct and that missing inventory is correctly reported
- Saving over $10,000 in lost inventory that was either stolen, broken, or never delivered.
Education
BBA - Business Management - Global Management Studies
Toronto Metropolitan University
Toronto, ON04.2025
Skills
- Excel
- Customer Service
- Project Management
- Salesforce
- Communication
- Hard Working
- Collaboration
- Adaptability
Timeline
Mortgage Originations Intern
Community Trust Company
09.2023 - Current
Grocery Clerk
Daniel's NoFrills
01.2020 - 04.2024
BBA - Business Management - Global Management Studies
Toronto Metropolitan University
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