John Parham
Gilroy
Summary
Dedicated professional with a versatile background in site services and security. Known for strong communication and team leadership skills, driving customer satisfaction and compliance through effective project management.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Manager, Site Services
BD Biosciences
Milpitas
08.2016 - 04.2025
- Delegated work to staff, setting priorities and goals.
- Led cross-functional teams to enhance operational efficiency and compliance.
- Managed project timelines and resources to ensure timely completion of initiatives.
- Implemented process improvements to streamline workflows within the department.
- Reinforced customer service guidelines and managed customer concerns to safeguard quality service..
- Provided leadership during times of organizational change or crisis situations.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
Security Supervisor
BD Biosciences
San Jose
04.2007 - 08.2016
- Supervised daily security operations and ensured compliance with safety protocols.
- Conducted regular inspections of premises to identify potential security risks.
- Collaborated with law enforcement for incident reporting and investigations.
- Managed access control systems to enforce entry regulations effectively.
- Maintained detailed reports on incidents, observations, and investigations for review.
- Ensured all security equipment was maintained and fully operational.
- Developed and implemented security policies and procedures to enhance safety measures.
Account Manager
Securitas Security Services USA
San Jose
09.1997 - 04.2007
- Acted as main point of contact in matters relating to client concerns and needs.
- Onboarded new team members to integrate into organization.
- Developed tailored security solutions for diverse client needs and environments.
- Provided training and support to staff on security practices and procedures.
- Collaborated with clients to strategize risk management and mitigation plans.
Education
Liberal Arts
St. Mary's College of California
Moraga, CASkills
- Project management
- Process improvement
- Regulatory compliance
- Team leadership
- Customer relationship management
Certification
Certified FSO in Defense Industrial Security Program 1990
Military Service
- U.S. Navy Veteran
Timeline
Manager, Site Services
BD Biosciences
08.2016 - 04.2025
Security Supervisor
BD Biosciences
04.2007 - 08.2016
Account Manager
Securitas Security Services USA
09.1997 - 04.2007
Liberal Arts
St. Mary's College of California