John Owens
Auburn
Summary
Dynamic professional with a proven track record at SMA Solar Technology, excelling in strategic planning and process improvement. Adept at enhancing operational efficiency and fostering collaboration across teams. Proficient in optimizing processes and aligning initiatives with organizational objectives.
Overview
10
10
years of professional experience
Work History
Authorized Distribution Program Manager
Sma Solar Technology
07.2024 - Current
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Develop and execute partner enablement strategies to increase adoption and engagement.
- Collaborate with internal teams to streamline processes, reducing turnaround time.
- Analyze performance metrics and deliver actionable insights to leadership for strategic planning.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
Order Management Specialist
Sma Solar Technology
11.2021 - 07.2024
- Processed and managed customer orders using order management systems to ensure timely fulfillment.
- Collaborated with cross-functional teams to resolve order discrepancies and enhance customer satisfaction.
- Monitored inventory levels and coordinated with suppliers to maintain stock availability for customer needs.
- Executed daily order entry tasks, ensuring accuracy and compliance with company policies.
- Assisted in developing training materials for new team members on order processing procedures.
Executive Sous Chef
Winchester Country Club
01.2016 - 06.2020
- Supervised culinary operations, ensuring high standards of food quality and presentation.
- Developed and implemented seasonal menus, enhancing member dining experiences.
- Trained and mentored kitchen staff, fostering skill development and teamwork.
- Assisted in budget planning and cost control initiatives to maximize profitability.
Education
High School Diploma -
Rancho Cucamonga High School
Rancho CucamongaExcel Level 2 -
ISINC Innovative Solutions
Sacramento, CASkills
- Strategic planning
- Process improvement
- Detail-oriented
- Problem-solving
- Proficient with Microsoft Office Suite, Salesforce, and SAP
Timeline
Authorized Distribution Program Manager
Sma Solar Technology
07.2024 - Current
Order Management Specialist
Sma Solar Technology
11.2021 - 07.2024
Executive Sous Chef
Winchester Country Club
01.2016 - 06.2020
High School Diploma -
Rancho Cucamonga High School
Excel Level 2 -
ISINC Innovative Solutions