Results-oriented professional with a strong background in customer service and teamwork. Committed to delivering personalized experiences and fostering relationships that contribute to team achievements and customer loyalty.
Overview
5
5
years of professional experience
Work History
Sales Associate
LVMH
LONDON, Ontario
07.2023 - Current
Assisted customers in selecting luxury products and provided personalized recommendations.
Worked with fellow sales team members to achieve group targets.
Built and maintained relationships with peers and upper management to drive team success.
Handled customer inquiries and resolved issues promptly to ensure satisfaction.
Participated in training sessions to improve product knowledge and sales techniques.
Support Line Volunteer
CMHA
LONDON, ON
06.2022 - 07.2024
Maintained accurate records of all calls for tracking and reporting.
Followed established protocols to ensure confidentiality and safety.
Utilized communication tools for efficient response management.
Provided emergency response information to callers.
Encouraged callers to develop self-help strategies in order to improve overall quality of life.
Private English Tutor
J.O.
LONDON, Ontario
01.2021 - 01.2023
Developed personalized lesson plans for diverse student needs and learning styles.
Assessed student progress and adapted teaching methods accordingly.
Facilitated engaging tutoring sessions in various subjects to enhance understanding.