John Oh
LONDON,ON
Summary
Results-oriented professional with a strong background in customer service and teamwork. Committed to delivering personalized experiences and fostering relationships that contribute to team achievements and customer loyalty.
Overview
5
5
years of professional experience
Work History
Sales Associate
LVMH
LONDON, Ontario
07.2023 - Current
- Assisted customers in selecting luxury products and provided personalized recommendations.
- Worked with fellow sales team members to achieve group targets.
- Built and maintained relationships with peers and upper management to drive team success.
- Handled customer inquiries and resolved issues promptly to ensure satisfaction.
- Participated in training sessions to improve product knowledge and sales techniques.
Support Line Volunteer
CMHA
LONDON, ON
06.2022 - 07.2024
- Maintained accurate records of all calls for tracking and reporting.
- Followed established protocols to ensure confidentiality and safety.
- Utilized communication tools for efficient response management.
- Provided emergency response information to callers.
- Encouraged callers to develop self-help strategies in order to improve overall quality of life.
Private English Tutor
J.O.
LONDON, Ontario
01.2021 - 01.2023
- Developed personalized lesson plans for diverse student needs and learning styles.
- Assessed student progress and adapted teaching methods accordingly.
- Facilitated engaging tutoring sessions in various subjects to enhance understanding.
Education
Bachelor of Arts - Psychology And English
Western University
London, ONSkills
- Problem solving
- Client retention strategies
- Team collaboration
- Excellent people skills
- Hospitality and accommodation
References
References available upon request.
Timeline
Sales Associate
LVMH
07.2023 - Current
Support Line Volunteer
CMHA
06.2022 - 07.2024
Private English Tutor
J.O.
01.2021 - 01.2023
Bachelor of Arts - Psychology And English
Western University
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