Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

John Obrien

Ristigouch-sud-est,QC

Summary

Dynamic kitchen professional with a dedicated work ethic and a positive attitude, honed at McDonald's. Proven expertise in food preparation and kitchen organization, consistently enhancing service speed and customer satisfaction. Recognized for effective team collaboration and maintaining high standards of cleanliness, ensuring compliance with health and safety regulations.

Overview

26
26
years of professional experience

Work History

Kitchen Hand

McDonald's
12.2017 - 07.2024
  • Maintained cleanliness and organization of kitchen areas to ensure compliance with health and safety standards.
  • Followed standardized recipes to ensure consistent and high-quality food preparation.
  • Operated kitchen equipment efficiently, adhering to safety protocols to minimize accidents.
  • Supported team members during peak hours, enhancing service speed and customer satisfaction.
  • Stocked supplies and ingredients, ensuring availability for seamless kitchen operations.
  • Monitored inventory levels, alerting management to shortages and assisting with restocking efforts.
  • Participated in training new staff on kitchen procedures, promoting teamwork and efficiency.
  • Contributed to maintaining a positive work environment through effective communication and collaboration with team members.
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.

Subway

Sandwich Artist at Subway
07.2018 - 07.2019
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.

Shift Supervisor

KFC Restaurant
07.2009 - 07.2011
  • Assisted in maintaining safety standards and protocols during shifts.
  • Supported team members with operational tasks and training on equipment usage.
  • Monitored inventory levels and reported discrepancies to management promptly.
  • Implemented efficient workflows for daily operations to enhance productivity.
  • Resolved minor customer issues efficiently, ensuring a positive service experience.
  • Facilitated communication between staff and management for smooth operations.
  • Conducted regular quality checks to ensure compliance with company policies.

Line Cook

McGinnis Landing
07.2008 - 07.2009
  • Checked food temperature regularly to verify proper cooking and safety.
  • Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
  • Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
  • Grilled meats and seafood to customer specifications.
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
  • Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Maintained consistent portion control, ensuring uniformity in presentation and reducing food waste.
  • Ensured smooth kitchen operations during special events or private parties by collaborating with front-of-house staff and adjusting to specific client requests.
  • Enhanced kitchen efficiency by maintaining clean and organized workstation.
  • Collaborated with team members to optimize food preparation processes for efficiency during peak service times.
  • Operated kitchen equipment safely, including ovens, grills, and fryers, ensuring proper usage protocols were followed.
  • Participated in daily prep tasks, contributing to timely meal service and overall customer satisfaction.
  • Implemented quality control measures to guarantee consistency in food taste and presentation across dishes.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Prepared and cooked full course meals based on restaurant recipes and specifications.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Plated and presented all dishes to match established restaurant standards.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.

Cashier

Irving
07.2007 - 07.2008
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with product inquiries and concerns to enhance service experience.
  • Maintained accurate cash drawer balance through regular audits and reconciliations.
  • Collaborated with team members to ensure smooth store operations during peak hours.
  • Implemented promotional displays to increase product visibility and customer engagement.
  • Trained new employees on register operations and customer service protocols.
  • Managed returns and exchanges, ensuring adherence to company policies for customer satisfaction.
  • Welcomed customers and helped determine their needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Streamlined checkout process for increased efficiency and reduced waiting times.

Line Cook

Pizza Delight
07.2006 - 07.2007
  • Prepared and cooked a variety of menu items following established recipes and presentation standards.
  • Maintained cleanliness and organization of kitchen workstations to ensure compliance with health and safety regulations.
  • Assisted in inventory management by tracking ingredient levels and notifying supervisors of shortages.
  • Collaborated with team members to optimize food preparation processes for efficiency during peak service times.
  • Operated kitchen equipment safely, including ovens, grills, and fryers, ensuring proper usage protocols were followed.
  • Participated in daily prep tasks, contributing to timely meal service and overall customer satisfaction.
  • Implemented quality control measures to guarantee consistency in food taste and presentation across dishes.
  • Trained new staff on kitchen procedures, safety protocols, and cooking techniques to promote skill development.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Prepared and cooked full course meals based on restaurant recipes and specifications.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Plated and presented all dishes to match established restaurant standards.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Increased kitchen productivity by keeping tools organized for easy access when needed.
  • Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
  • Boosted employee morale through positive attitude, willingness to assist others when needed.

Produce Clerk

Sobeys
07.2005 - 07.2006
  • Organized produce displays to enhance visual appeal and promote sales.
  • Assisted customers with product selection and provided information on freshness standards.
  • Monitored inventory levels, ensuring timely replenishment of stock to minimize shortages.
  • Maintained cleanliness and sanitation standards in produce department, adhering to health regulations.
  • Collaborated with team members to optimize workflow and improve efficiency during peak hours.
  • Identified and removed damaged or expired products to ensure quality control in produce section.
  • Implemented effective storage techniques to prolong shelf life of various fruits and vegetables.
  • Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
  • Participated in training new staff on best practices for handling and displaying produce items.
  • Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
  • Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Received and unloaded new items upon delivery and checked products for damage and order accuracy.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.

Maintenance Technician

Paramount Theatre Centre
07.1998 - 07.2005
  • Conducted routine maintenance on HVAC systems to ensure optimal performance and comfort.
  • Diagnosed and repaired electrical issues in lighting and sound equipment, enhancing event quality.
  • Performed preventative maintenance on theatre facilities, improving operational efficiency and safety compliance.
  • Assisted in setting up and dismantling stage equipment for performances, supporting seamless operations.
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.

Education

High School Diploma -

Sshs

Skills

  • Positive attitude
  • Kitchen cleaning and maintenance
  • Customer service
  • Team collaboration
  • Food preparation
  • Equipment cleaning
  • Dishwashing
  • Punctual and reliable
  • Cleaning and sanitation
  • Kitchen organization
  • Workplace health and safety
  • Cooking
  • Dedicated work ethic

Languages

English
Professional Working

Timeline

Subway

Sandwich Artist at Subway
07.2018 - 07.2019

Kitchen Hand

McDonald's
12.2017 - 07.2024

Shift Supervisor

KFC Restaurant
07.2009 - 07.2011

Line Cook

McGinnis Landing
07.2008 - 07.2009

Cashier

Irving
07.2007 - 07.2008

Line Cook

Pizza Delight
07.2006 - 07.2007

Produce Clerk

Sobeys
07.2005 - 07.2006

Maintenance Technician

Paramount Theatre Centre
07.1998 - 07.2005

High School Diploma -

Sshs

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John Obrien