John Ngo
Santa Ana,CA
Summary
Detail-oriented Machine Operator with a strong background in fast-paced production environments. Expertise in equipment operation, maintenance, and quality control measures. Committed to continuous learning and applying hands-on skills to enhance manufacturing processes.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Machine Operator/Assembler
Powermatic
Anaheim, CA
09.2024 - Current
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Executed assembly process by interpreting set-up sheets, work orders, drawings, or blueprints accurately and efficiently.
- Utilized various hand tools for precise assembly work, consistently meeting tight tolerances specified for each product.
- Conducted quality control inspections on completed products to ensure adherence to strict quality standards before shipment.
- Maintained equipment by performing regular inspections and basic troubleshooting tasks.
- Enhanced workplace safety by adhering to company guidelines and maintaining a clean, organized work environment.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packed, secured, and labeled materials for shipment, ensuring proper application of postage.
Aircraft Mechanic
Jay's Aircraft maintenance
Costa mesa
10.2023 - 01.2024
- Completed part-time internship, assisting with aircraft maintenance tasks.
- Cleaned abrasive from aircraft and torqued bolts and nuts to ensure proper assembly.
- Collaborated with team members to streamline workflow processes, improving overall efficiency in maintenance tasks.
- Maintained aircraft ground equipment and managed fuel handling and facility upkeep.
- Operated parts cleaner to maintain equipment cleanliness
- Reviewed maintenance manuals to ensure compliance with procedures
Cashier
DisneyLand
Anaheim
09.2022 - 09.2024
- Provided exceptional customer service, resolving inquiries and concerns promptly.
- Processed customer transactions efficiently using POS systems.
- Ensured accurate cash handling, safeguarding financial integrity and preventing discrepancies.
- Optimized checkout workflows with team members during peak hours to enhance customer experience.
- Worked with team members to achieve sales targets while ensuring store remained clean and well-stocked.
Shift Lead Chef
Hana Maru
Garden grove
05.2021 - 03.2022
- Replenished food items from inventory and rotated ingredients.
- Set up and performed initial prep work for soups, sauces and salads.
- Upheld company standards and compliance requirements for operations.
- Resolved customer complaints and escalated issues to senior management for timely resolution.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Completed opening and closing duties to facilitate business operations.
- Supervised daily kitchen operations to ensure efficiency and quality. for 2 locations.
- Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Monitored quality, presentation and quantities of plated food across line.
- Assessed inventory levels and placed orders to replenish goods before supplies depleted.
- Instructed cooks and kitchen staff in food preparation, cooking techniques, garnishing, and presentation to maintain consistency.
- Inspected freezers and refrigerators prior to each shift to check temperature levels and verify proper functionality.
Cashier/Cook
Philly's Best
Costa mesa
02.2020 - 01.2021
- Operated cash register, collected payments and provided accurate change.
- Accepted cash and credit card payments, issued receipts and provided change.
- Helped customers decide their meal by describing the menu, answered questions and offered meal recommendations.
- Helped with purchases, locating items and signing up for rewards programs.
- Completed opening and closing duties to facilitate business operations.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Learned roles of other departments to provide coverage and keep store operational.
- Sanitized and cleaned sinks, mirrors, and toilets.
Education
Part 147 A&P Certification - Aviation Science
Orange Coast College
Costa Mesa 04-2026
High School Diploma -
Segerstrom High School
Costa Mesa, CA01-2021
Skills
- Machinery operations
- Assembly and production
- Machine maintenance
- Forklift and pallet jack operation
- Power and hand tools
- Measurement tools
- Shipping and labeling
- Workplace safety
- Problem-solving
Certification
- Part 147 A&P Certification
- Forklift/Pallet Jack training
- Machine Op/Assembler, Powermatic Associates - 07/01/2024- Currently on going.
Languages
Vietnamese
Advanced
Timeline
Machine Operator/Assembler
Powermatic
09.2024 - Current
Aircraft Mechanic
Jay's Aircraft maintenance
10.2023 - 01.2024
Cashier
DisneyLand
09.2022 - 09.2024
Shift Lead Chef
Hana Maru
05.2021 - 03.2022
Cashier/Cook
Philly's Best
02.2020 - 01.2021
Part 147 A&P Certification - Aviation Science
Orange Coast College
High School Diploma -
Segerstrom High School