John Mulder
Vancouver,Canada
Summary
Tech Support Professional program graduate at BCIT with a strong foundation in customer service and operational management from a 10-year career in the culinary industry. Looking to leverage transferable skills in problem-solving, leadership, and technical proficiency into an IT support role.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Head of Savoury
Thierry Patisserie
11.2023 - 09.2024
- Created and produced savory menu items for three locations
- Developed a deep understanding of workflow management and team collaboration
- Refined troubleshooting skills in high-pressure environments to resolve production issues swiftly
Sous Chef
Their There Café
01.2022 - 03.2023
- Managed daily operations of kitchen service, ensuring smooth coordination between team members
- Built and maintained routines and systems for operational efficiency
- Applied time management and problem-solving skills under pressure, valuable for troubleshooting in tech support
1st Cook
Pinnacle Hotel Harbourfront
01.2019 - 09.2021
- Assisted in planning and executing large events, developing coordination and communication skills
- Provided exceptional service in a customer-facing role, applicable to handling client issues in IT support
Kitchen Manager & Server
Joey Restaurants
01.2015 - 01.2019
- Led teams, trained staff, and implemented workflow efficiencies in high-stress kitchen environments
- In a server role, managed large transactions and office tasks using Excel, developing strong attention to detail and data management
Education
Tech Support Professional Program -
British Columbia Institute of Technology (BCIT)
Vancouver, B.C04.2025
Red Seal Certification - Culinary Arts
Vancouver Community College
01.2021
Skills
- Hyper-V
- Microsoft 365
- Network Administration
- Vizio
- Slack
- pfSense
- SAN/NAS
- Troubleshooting/Testing
- iSCSI
- Powershell/CLI
- VMware/ESXI
Certification
Network +
Security + (In Progress)
Red Seal in Culinary Arts
Timeline
Head of Savoury
Thierry Patisserie
11.2023 - 09.2024
Sous Chef
Their There Café
01.2022 - 03.2023
1st Cook
Pinnacle Hotel Harbourfront
01.2019 - 09.2021
Kitchen Manager & Server
Joey Restaurants
01.2015 - 01.2019
Red Seal Certification - Culinary Arts
Vancouver Community College
Tech Support Professional Program -
British Columbia Institute of Technology (BCIT)
Similar Profiles
Noe GuerinNoe Guerin
Cap agricole at Thierry fressynetCap agricole at Thierry fressynet
Lena BenchoamLena Benchoam
Dental Assistant at Dr. Thierry LaskerDental Assistant at Dr. Thierry Lasker
Anna KucherenkoAnna Kucherenko
Lead Barista at Thierry ChocolatesLead Barista at Thierry Chocolates