John-Michael Credico

• Engaged in friendly conversation with customer to better uncover individual needs.
• Generated new sales leads to achieve and exceed monthly sales goals.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Improved overall social media presence with consistent branding guidelines across all platforms.

• Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
• Collaborated with team members to complete large-scale projects, including fleet vehicles, efficiently and effectively.
• Checked quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements.
• Assisted with inventory control measures, ensuring adequate stock levels of necessary supplies at all times.

• Greeted customers with enthusiasm, offered to take orders and fulfilled each quickly and correctly.
• Provided callers with product and customer service information to foster brand loyalty.
• Helped train new staff on company policies, procedures and standards, boosting productivity.

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• Used scripts or persuasive sales techniques to convince clients in purchasing lawn care services.
• Tracked and measured sales activity using mobile technology, reporting sales from field.
• Accelerated company growth by consistently meeting or exceeding personal and team-wide performance goals.