Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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John Mercuri

Kamloops,BC

Summary

Dynamic sales leader with a proven track record at Andre's TV Sales & Service Ltd., excelling in strategic planning and relationship building. Achieved significant revenue growth by implementing cost-saving measures and negotiating profitable partnerships. A charismatic leader skilled in team management and customer service, driving business development and operational efficiency.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

20
20
years of professional experience

Work History

Director Of SMB & Corporate Sales

Andre's TV Sales & Service Ltd.
06.2005 - Current
  • Secured key partnerships that contributed to the company''s overall growth strategy and market reach.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Increased company revenue by streamlining processes and implementing cost-saving measures.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.

Education

High School Diploma -

Kamloops Senior Secondary
Kamloops, BC
06-1991

Skills

  • Relationship building
  • Strategic planning
  • Verbal and written communication
  • Decision-making
  • People management
  • Operations management
  • Project management
  • Team management
  • Strategies and goals
  • Staff management
  • Goal setting
  • Business planning
  • Staff development
  • Negotiation
  • Hiring and retention
  • Charismatic leader
  • Business development
  • Sales management
  • Client relations
  • Business strategy
  • Customer service

Accomplishments

    I have achieved Top TELUS Sales and TELUS Gross Profit Sales consistently for Andre's TV Sales & Service Ltd. for the last 17 years.

    I have also achieved Top 30 TELUS Sales Representative through TELUS nationwide 5 times.

    I am also on the board of directors for the KCBIA Downtown Kamloops Business Improvement Association for the last 4 years.

Languages

English
Full Professional
Italian
Limited Working

Timeline

Director Of SMB & Corporate Sales

Andre's TV Sales & Service Ltd.
06.2005 - Current

High School Diploma -

Kamloops Senior Secondary

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John Mercuri