John Mena
Whittier
Summary
To obtain a position that allows growth opportunity and a learning experience for the betterment of the organization. Motivated and detail-oriented professional with experience in logistics and customer service. Known for effective communication and collaboration within teams, with a flair for working individually.
Overview
6
6
years of professional experience
Work History
PSO Driver
Staples Fulfillment Center
La Mirada
06.2024 - Current
- Transports products on a tight schedule to meet customer expectations
- Safely operate company vehicles by following all traffic laws and regulations
- Utilizes proof of delivery (POD) scanners when completing deliveries
- Handles customer concerns and requests to reach customer needs
- Performs daily pre-trip and post-trip inspections on company vehicles
Package Handler/Delivery Driver
FedEx Express
Fullerton
10.2022 - 06.2024
- Managed high volumes of inbound and outbound freight in fast-paced environment
- Ensured consistent and accurate deliveries in a timely manner
- Operated company vehicles in accordance with company policies
- Handled customer service inquires and complaints with utmost professionalism and knowledgeable responses
- Utilized scanning equipment using company procedures
Inbound Associate
Target
Whittier
09.2020 - 01.2021
- Unloaded packages from delivery trucks in a scheduled manner
- Stocked and back stocked products on the sales floor
- Cross-trained in different departments
- Handled card and cash transactions while promoting company rewards
- Assisted customers with product location and inquiries
Receiving/Sales Associate
Burlington
Fullerton
06.2019 - 09.2019
- Received and organized incoming shipments in designated areas
- Operated cash registers and processed customer transactions accurately
- Maintained knowledge of current sales, promotions, and policies
- Answered and responded to customer inquiries in a prompt and efficient manner
- Worked collaboratively in a team environment
Education
High School Diploma -
La Habra High School
La Habra05-2018
Skills
- Leadership
- Team collaboration
- Customer service
- Time management
- Problem-solving
- Attention to detail
- Critical thinking
- Microsoft Word and Excel
Timeline
PSO Driver
Staples Fulfillment Center
06.2024 - Current
Package Handler/Delivery Driver
FedEx Express
10.2022 - 06.2024
Inbound Associate
Target
09.2020 - 01.2021
Receiving/Sales Associate
Burlington
06.2019 - 09.2019
High School Diploma -
La Habra High School
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