John Masocol
Fort Macleod
Summary
Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Overview
7
7
years of professional experience
Work History
Kitchen Cook
A&W
Fort Macleod
05.2024 - 09.2024
- Verified kitchen staff followed all recipes and portion serving guidelines correctly.
- Trained new team members on proper meat and vegetable preparation techniques.
- Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
- Adhered to sanitation regulations when cleaning kitchen surfaces, utensils and equipment.
- Facilitated a team-oriented environment to increase efficiency and productivity.
Trailer Technician
FalCan Industries
Fort Macleod
09.2022 - 09.2023
- Adjusted trailer brakes for proper operation according to federal regulations.
- Installed accessories to trailers such as hitches, running boards, toolboxes, and lighting fixtures.
- Managed household errands and other essential duties.
- Tasked with boarding trailers.
- Managed raw material inventory.
- Track and organize inventory numbers.
- Exceeded customer satisfaction by finding creative solutions to problems.
Butcher
Bouvry Exports
Fort Macleod
07.2022 - 09.2022
- Conducted quality inspections of meat deliveries to ensure compliance with health regulations.
- Adhered to store policies regarding sanitation protocols during preparation of foods.
- Maintained strict adherence to safety and hygiene standards in meat preparation and storage.
- Maintained a clean working environment by regularly mopping floors and wiping down surfaces.
Cashier
Tim Hortons
Fort Macleod
07.2017 - 08.2022
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Helped train new employees.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Measured ingredients according to specified recipes to reduce waste.
- Collaborated with other team members to ensure timely completion of tasks.
- Provided quality customer service by adhering to company policies and procedures.
Education
Some College (No Degree) - Business Management- Accounting
Lethbridge Polytechnic
Lethbridge, AB05-2025
High School Diploma -
F.P Walshe
Fort Macleod, AB06-2022
Skills
- Inventory management
- Customer service
- Financial analysis
- Microsoft Excel
- Data entry
- Team collaboration
- Flexible and adaptable
- Friendly, positive attitude
- Problem solving
Affiliations
Gym
- Fishing
- Working on cars
- Watching sports
- Going on walks
Timeline
Kitchen Cook
A&W
05.2024 - 09.2024
Trailer Technician
FalCan Industries
09.2022 - 09.2023
Butcher
Bouvry Exports
07.2022 - 09.2022
Cashier
Tim Hortons
07.2017 - 08.2022
Some College (No Degree) - Business Management- Accounting
Lethbridge Polytechnic
High School Diploma -
F.P Walshe
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