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Performance-driven Executive with a balance of Strategic Vision, Strong Growth orientation and Operating experience across various Products and Markets. Have led various teams to significantly improve growth and financial performance. 20+ years of experience across service delivery and product development. Spearheaded large Digital transformation initiatives delivering Multimillion-dollar cost reductions, revenue growth, high customer satisfaction and employee engagement. Passionate about creating high performance teams.

The experience I have obtained in my professional roles developed me into a strong leader. I have worked in the banking industry since 1978 in all capacities which developed by expertise. I have performed customer service, date entry, skill development, strategic planning, forecasting, and balancing the bank. I have taken my skills into local schools and performed presentations about the banking industry. I have sat on various boards which in turn has made me strong in expressing my ideas and opinions. I retired in August 2022 and currently looking for opportunities on a part time basis. I believe my skills will be an advantage to a business the has customer service, data entry, strategic planning, and desires strong leadership.

Dynamic Vice President with a proven track record at West Congress Insurance Services, excelling in team leadership and business development. Spearheaded strategic initiatives that enhanced operational efficiency and client satisfaction, while implementing risk management frameworks that drove profitability. Adept at building relationships and fostering collaboration to achieve organizational goals.

Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.

John Malakas

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