John Lester Dumancas
Mount Pearl,NL
Summary
Adaptable and professional individual with a quick-learning ability, adept at adjusting to new environments. Possessing the skill to rapidly acquire new knowledge and apply it effectively. Driven by a passion for continuous learning and successfully navigating change, committed to staying ahead in an ever-evolving professional landscape.
Overview
11
11
years of professional experience
1
1
Certification
Work History
House Keeper
Chatty Cleaning Services
01.2025 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Worked effectively in fast-paced environments.
Food Counter Attendant
Tim Hortons
09.2023 - 01.2025
- Processed customer orders and accurately entered into order system.
- Maintained clean and safe workstation while adhering to all food safety and sanitation regulations.
- Delivered food to guest tables with timeliness and efficiency.
- Addressed guest complaints and resolved issues to promote satisfaction.
- Managed multiple tasks in high-volume environment.
- Established rapport with customers by providing friendly and attentive service.
Supervisor, Cashier & Dining Crew
Manoosha Alreef
01.2015 - 05.2023
- Assist managers with administrative tasks, scheduling, ordering and inventory responsibilities
- Responsible for opening the restaurant according to the expectations of the management
- Experience with staff training, assigning tasks and employee development
- Knowledge of quality food production and service procedures
- Knowledge of sanitation requirements and procedures
- Experience using POS System to process orders in payment customer environment
- Maintained smooth and timely operations in preparation and delivery of meals
- Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas
Food & Beverage Services & Housekeeping
GT Hotel
01.2014 - 01.2015
- Coordinated with food and beverage staff for special events
- Prepared all food and beverages as per policies and procedures
- Maintained neat and clean work area at all times
- Assisted in cleaning all vacant and used rooms and provided status reports
- Administered cleaning of floor, carpets and mattresses
- Managed guest supplies and replenished as required
- Maintained record of housekeeping cart and ensure adequacy
- Prepared reports for housekeeping department and identify discrepancies
- Maintained neat and clean hotel area at all times
Education
Bachelor of Science - Hotel & Restaurant Technology
Western Visayas College of Science and Technology
Iloilo City03.2013
National Certificate II - Food & Beverage, Housekeeping & Culinary
Technical Education & Skills Development Authority
Iloilo City04.2010
Skills
- Food handling safety
- Effective communication
- Customer service
- Quick learner
- Inventory
- Teamwork
Certification
First Aid & CPR/AED Level C- Issued by Canadian Red Cross
Certificate Number: 1054094818
Expiry Date: 2027-10-01
Issue Date: 2024-10-01
Timeline
House Keeper
Chatty Cleaning Services
01.2025 - Current
Food Counter Attendant
Tim Hortons
09.2023 - 01.2025
Supervisor, Cashier & Dining Crew
Manoosha Alreef
01.2015 - 05.2023
Food & Beverage Services & Housekeeping
GT Hotel
01.2014 - 01.2015
Bachelor of Science - Hotel & Restaurant Technology
Western Visayas College of Science and Technology
National Certificate II - Food & Beverage, Housekeeping & Culinary
Technical Education & Skills Development Authority
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