John Lausanne
London
Summary
Proven sales professional with a track record of fostering long-term client relationships and driving corporate sales growth at Rogers Communications. Skilled in strategic sales planning and CRM proficiency, demonstrating adaptability and teamwork in achieving sales targets. Excelled in enhancing customer satisfaction and retention through personalized service and effective problem-solving.
Corporate sales and e-distribution specialist with strong background in driving revenue growth and optimizing distribution channels. Skilled in strategic planning, digital marketing, and leveraging data analytics to maximize sales performance. Known for fostering team collaboration and adapting to evolving business needs. Reliable leader focused on achieving measurable results and enhancing organizational success.
Developed strong training and communication skills in corporate sales environment, now looking to transition into new field. Excel at simplifying complex concepts and enhancing team performance through targeted training programs. Seeking opportunities to leverage these transferable skills in new and challenging role.
Overview
2
2
years of professional experience
Work History
Corporate Sales
Rogers Communications
01.2024 - Current
- Supported corporate sales efforts by providing top-notch customer service that fostered long-term relationships with key clients.
- Increased corporate sales revenue by developing and implementing strategic sales plans.
- Understood strategic direction set by senior management, optimized use of business development funds and drove compliance with corporate sales processes.
- Continuously expanded professional network by actively participating in industry conferences, workshops, and online forums relevant to corporate sales.
- Collaborated with team members to meet corporate sales goals.
- Analyzed sales data to identify areas for improvement, implementing necessary changes to drive continuous growth in corporate sales figures.
Sales (Work From Home)
Rogers Communications
11.2022 - 01.2024
- Utilized time management strategies effectively while working remotely, balancing workload demands with personal responsibilities at home.
- Collaborated with team members to ensure seamless communication and coordination across various departments.
- Adhered to company guidelines for quality assurance purposes, ensuring professionalism throughout all communications with clients.
- Managed high volume of incoming calls for efficient problem-solving and timely support, ensuring positive client experiences.
- Demonstrated adaptability and flexibility in adjusting to changes in schedules, workload, or company priorities.
- Resolved customer inquiries and complaints from multiple channels with moderate supervision.
- Displayed excellent multitasking abilities, managing simultaneous tasks while maintaining a high level of accuracy and attention to detail.
- Provided personalized assistance to customers, boosting overall satisfaction and retention rates.
- Established rapport with customers through active listening skills, empathy, and understanding of their needs or concerns.
Education
College Diploma - Business
Fanshawe College
London, ON04-2025
High School Diploma -
Central Elgin Collegiate Institute
St. Thomas, ON06-2015
Skills
- Corporate sales
- Corporate sales planning
- Sales expertise
- Sound skills in sales
- Franchise sales
- Sales background
- Sales alignment
- Loan sales
- Consultative sales strategy
- Corporate goals and targets
- Sales benchmarking
- CRM and Salesforce proficiency
- Sales agreements
- Sales summaries
- Sales orders
- Marketing and Sales Knowledge
- Corporate systems
- Sales and promotion strategies
Timeline
Corporate Sales
Rogers Communications
01.2024 - Current
Sales (Work From Home)
Rogers Communications
11.2022 - 01.2024
College Diploma - Business
Fanshawe College
High School Diploma -
Central Elgin Collegiate Institute
Similar Profiles
Rutika TawdeRutika Tawde
Manager - Business Controls at Rogers Communications Inc. (Rogers Bank)Manager - Business Controls at Rogers Communications Inc. (Rogers Bank)
Adiba SirajAdiba Siraj
Customer Solution Specialist at Rogers CommunicationsCustomer Solution Specialist at Rogers Communications
Robert DrysdaleRobert Drysdale
Store Manager at Rogers Communications Inc.Store Manager at Rogers Communications Inc.
Stephanie Anne MagugatStephanie Anne Magugat
Customer Service Consultant at Rogers CommunicationsCustomer Service Consultant at Rogers Communications
Aaliyah JosephAaliyah Joseph
Retail supervisor at ScribblerRetail supervisor at Scribbler