John Latu
East Palo Alto
Summary
Accomplished professional with a proven track record in time management and customer service, honed at Action Towing and Repair Services and Dr. Joyce Penn Moser. Expert in safe driving practices and problem-solving, enhancing client satisfaction and operational efficiency. Demonstrated ability to foster stakeholder relationships and manage sensitive information, ensuring punctuality and reliability in all tasks.
Experienced with safe and efficient driving practices, ensuring timely deliveries. Utilizes excellent route planning and vehicle maintenance skills to maintain operational efficiency. Track record of reliability and adaptability, consistently meeting transportation demands.
Diligent [Desired Position] with proven track record in efficient and safe transportation. Expertise in route planning and vehicle maintenance, ensuring punctuality and reliability. Demonstrated problem-solving skills and strong attention to detail, enhancing overall service quality.
Overview
30
30
years of professional experience
Work History
Driver
Action Towing and Repair Services
01.2003 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Office Manager
Dr. Joyce Penn Moser
03.1995 - 10.2024
- Fostered team collaboration by initiating regular team meetings.
- Optimized office budget by renegotiating vendor contracts.
- Addressed customer concerns promptly, leading to increased satisfaction.
- Enhanced relationships with stakeholders using proactive engagement strategies.
- Monitored expenditures for better financial control.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Education
Bachelor of Arts - Sociology
Hayward State
Hayward, CA05-1997
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Problem-solving
- Safe driving practices
- Punctual and reliable
- City and non-city driving
- Flexible schedule
Accomplishments
- Resolved product issue through consumer testing.
Timeline
Driver
Action Towing and Repair Services
01.2003 - Current
Office Manager
Dr. Joyce Penn Moser
03.1995 - 10.2024
Bachelor of Arts - Sociology
Hayward State
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