JOHN KWAGHHANGE IORDYE
Cambridge,Ontario
Summary
Professional technician with comprehensive experience in shop environments, adept at maintaining and repairing complex equipment to ensure operational efficiency. Known for reliability and adaptability, consistently collaborating with team members to meet dynamic needs and achieve high standards. Proficient in mechanical repairs, safety protocols, and time management.
Overview
16
16
years of professional experience
2023
2023
years of post-secondary education
1
1
Language
Work History
Customer Service/Shop Technician
Aviation Ground Fueling Technologies Limited
10.2022 - Current
- Responding to customer's inquiries on products and services
- Preparing purchase orders, sales orders, and sales quotes
- Refurbishment of a fuel nozzle (Eaton)
- Building of hose
- Initiated, executed, tagged, and arranged paperwork following the appropriate manuals.
- Performed all work activities per regulations, standards, and procedures.
- Read and interpret technical manuals, repair guidelines and other work activities.
- Maintained repair logs and documented all preventive and corrective maintenance activities.
- Prepared pricing and job costing quotations using specified requirements and product knowledge.
- Ensured prompt delivery of serviced components to the airport.
Sales Manager
Geometrics Synergy Service Limited
03.2018 - 01.2022
- I achieved every sales task by knowing the client’s budget, my decision-making skills, experience, presentation skills, and teamwork.
- I contacted potential clients to establish a rapport and arrange meetings.
- Liaised with the management team to achieve reasonable sales goals.
- I developed quotes and proposals for my client.
- I deliberated with my team to investigate the market initiatives of our competitors and ensure they are met.
- I developed exciting and mutual business perks for my clients, which consist of 50 litres of fuel quarterly for home consumption.
- Demonstrated initiative to generate new clients through teamwork, support and strategic thinking, which resulted in finding new opportunities and positive client relationships.
- Promoted the sales and services culture through guidance and staff motivation.
- Performed all work per the established safety standards.
- Ensured completion of all sales and related documentation to close sales deals.
- Delivered exceptional customer service to all customers by leveraging extensive knowledge of services.
Crew Man & Aircraft Fueller
Oando Aviation
04.2009 - 04.2010
- Ensured all safety protocols were observed in aircraft fueling for the aircraft to begin swift operations.
- I wore safety gear, such as safety boots, gloves, highly visible clothing, knee pads, and a mobile radio.
- Performed cost-benefit analysis of existing and potential customers.
- Prepared and followed checklists.
- Collaborated with coworkers and management in completing daily tasks and complying with safety and security regulations.
- Maintained positive business relationships to ensure future sales.
- Generated sales leads.
Education
Post-Graduate Diploma - International Business
Conestoga College
Kitchener, OntarioDegree - Educational Administration & Planning
University of Abuja
Gwagwalada, AbujaCertificate - undefined
NEBOSH
Training - Entrepreneurship & Sales Training
Skills
Proficient in MS Office Suite
Goal setting
Communication skills
Interpersonal skills
Adaptability
Team player
Problem solving
Critical thinking
Customer Service skills
Sales quotations
Parts ordering
Timeline
Customer Service/Shop Technician
Aviation Ground Fueling Technologies Limited
10.2022 - Current
Sales Manager
Geometrics Synergy Service Limited
03.2018 - 01.2022
Crew Man & Aircraft Fueller
Oando Aviation
04.2009 - 04.2010
Degree - Educational Administration & Planning
University of Abuja
Certificate - undefined
NEBOSH
Training - Entrepreneurship & Sales Training
Post-Graduate Diploma - International Business
Conestoga College