John K Miller
Beverly Hills
Summary
Dynamic leader with expertise in team building and customer service. Proven track record of implementing effective changes that enhance organizational performance. Skilled in training, monitoring, and morale-boosting strategies to elevate employee engagement.
Overview
21
21
years of professional experience
Work History
Laboratory Manager
Prime Plating Aerospace INC
Sun Valley
03.2024 - 05.2026
- Managed the entire chemical operations of the plant and overall performances of the plating tanks
- Utilized various lab instruments (XRF, Spectrophotometer), as well as titration and wet chemistry techniques to determine the concentration of different chemicals
- Conducted daily analysis of all plating tanks and made adjustments.
- Collaborated with production crew and quality department to resolve technical issues
- Developed and validated new and improved methods for analysis, and created new SOPs for the lab
- Collected and entered all data in the TrueChem software and maintained an up-to-date record for trend analysis and audits
- Ordered chemicals and laboratory supplies while monitoring expiration dates
- Oversaw the entire waste treatment of the facility in compliance with the federal, state, and local laws
- Directed, supervised, and improved the activities of the lab assistant
- Participated in internal and external audits to ensure compliance with ASTM, NADCAP, ISO 9001, and other industry standards
Independent Researcher/Stock Trader
University of New York at Buffalo
Amherst
04.2020 - 09.2023
- Conducted independent research and studies on the nature and behavior of the PGM metal groups
- Conducted comprehensive market research and daily stock analysis to inform trading strategies
- Analyzed the market using price action and technical analysis
- Monitored cryptocurrency market trends and daily news to identify potential trading opportunities
- Developed innovative methods to purify and increase yield of precious metals in samples
- Performed lab analysis of various natural ore samples and studied their structure and characteristics
- Employed wet chemistry techniques and lab instruments (ICP-OES, XRF, AA) to identify and purify final products
Chemical Lab Technician
Goodyear Tire & Rubber Company
Niagara Falls
08.2017 - 09.2019
- Collected and analyzed samples from B2 production plant and Q1/Q2 wastewater terminals for factors such as phenol, organic solvents, heavy metals, and bacteria, ensuring compliance with federal, state, and local regulations
- Utilized Gas Chromatography, Karl Fischer Titrator, Calorimeter, XRF, and pH Meter for analysis
- Performed various analyses on raw materials, in-process, and finished products to ensure proper quality
- Initiated investigations for non-conforming results and prepared CAPA and root cause analysis reports for management review
- Assisted in preparations and conducting of internal and external audits
- Performed monthly calibrations, maintenance, and troubleshooting.
- Maintained and created reports and records in accordance with company standards and compliance with local, state, and federal regulations
- Monitored inventory level and ordered new items for the lab
- Conducted weekly inventory of the entire plant and reported the results
Laboratory Chemist
Aurubis Buffalo INC
Buffalo
01.2014 - 04.2016
- Collected and analyzed solution samples, adjusting chemical compositions to meet specifications
- Measured tin coating levels on samples using XRF spectrometer, ensuring adherence to quality standards
- Conducted various tests (e.g., Grain size, Hardness, Tensile, Conductivity, Spring limit)
- Performed routine analysis on Copper and Brass coils in different manufacturing stages
- Operated ICP, FTIR, and Spectral Analyzer
- Operated various analytical instruments including microscopes, calipers, and spectrometers to obtain precise measurements.
- Conducted internal audits, identifying compliance gaps and implementing corrective actions for quality assurance
- Initiated investigations for any Out-of-Spec data and reported the results to management
Assistant Manager
Orbit Hostel
Los Angeles
12.2009 - 12.2013
- Managed daily operations, ensured guest satisfaction, delivered exceptional customer service
- Supervised associates, assigned daily tasks, created work schedules
- Interviewed candidates, hired associates, evaluated performance to align with team goals
- Conducted weekly meetings, reviewed profit and loss statements, set financial goals
- Collected cash, made bank deposits, contacted vendors
- Consulted the manager, communicated new ideas, identified and resolved issues
Shift Supervisor
CVS/Pharmacy
Los Angeles
06.2008 - 11.2009
- Developed, trained, motivated, and empowered all associates
- Managed crew members, assigned daily tasks, issued refunds
- Coordinated vendor communications and managed truck arrivals for timely merchandise delivery
- Increased sales and organized store layout to enhance customer experience
- Counted drawers and closed out registers while maintaining store cleanliness and organization
Laboratory Chemist
Avox Systems INC
Lancaster
08.2005 - 12.2005
- Utilized DSC, TGA, and Particle Analyzer to analyze moisture content and particle size of powders for quality control
- Identified plastics and polymers through FTIR analysis to support material selection and application development
- Measured the percentage of various metals in different alloys through XRF analysis
- Conducted NVR analysis on oxygen tanks, ensuring compliance with safety standards by measuring organic residue
Quality Control Chemist
Astellas Pharma Manufacturing INC
Grand Island
12.2004 - 09.2005
- Conducted assay analysis on raw materials, in-process and finished products
- Performed daily assay on various OTC drug products (Gel, Cream, and Ointment)
- Initiated investigations for Out-of-Spec results, conducting root cause analysis and reporting findings to ensure compliance
- Utilized HPLC, GC, UV-VIS, FT-IR, Karl Fischer, and PH Meter for analysis
- Performed routine water analysis through TOC and Conductivity Meter, ensuring quality standards were met
- Recorded and documented results, presenting critical data to management for informed decision-making
- Acquired knowledge of USP/EP standards and obtained certification in cGMP/GLP regulations
Education
Bachelor’s degree - chemistry, Business Administration
State University of New York at Buffalo
Amherst, NY09-2005
Skills
- Laboratory techniques and supervision
- Regulatory compliance (cGMP, GLP, FDA, ICH, ASTM, USP, EP, JP)
- Experimental design and data interpretation
- Inventory management
- Hazardous waste management
- Continuous improvement
- Performance tracking
- Employee training
- Recruitment processes
- Leadership skills
- Organizational skills
- Stress management and multitasking
- Attention to detail
- Computer programming
- Active listening
- Resource allocation
- Team collaboration
- Cross-functional teamwork
- Customer relations
- Workplace ethics
- Quick learning ability
- Initiative development
- Initiative development and trend analysis
Timeline
Laboratory Manager
Prime Plating Aerospace INC
03.2024 - 05.2026
Independent Researcher/Stock Trader
University of New York at Buffalo
04.2020 - 09.2023
Chemical Lab Technician
Goodyear Tire & Rubber Company
08.2017 - 09.2019
Laboratory Chemist
Aurubis Buffalo INC
01.2014 - 04.2016
Assistant Manager
Orbit Hostel
12.2009 - 12.2013
Shift Supervisor
CVS/Pharmacy
06.2008 - 11.2009
Laboratory Chemist
Avox Systems INC
08.2005 - 12.2005
Quality Control Chemist
Astellas Pharma Manufacturing INC
12.2004 - 09.2005
Bachelor’s degree - chemistry, Business Administration
State University of New York at Buffalo