Summary
Overview
Work History
Education
Skills
Timeline
Generic

John Joseph

Toronto,ON

Summary

Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.

Overview

5
5
years of professional experience

Work History

Administrative Coordinator

Great Canadian Casino Resort
Toronto
09.2022 - Current
  • Ensure a friendly atmosphere while providing excellent customer service.
  • Worked well in a team setting, providing support and guidance.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Learned and adapted quickly to new technology and software applications.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Identified issues, analyzed information and provided solutions to problems.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Administrative Support Assistant

RONA
Etobicocke, ON
05.2022 - 08.2022
  • Assisted in the development and implementation of new administrative procedures.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality ofservice.

Administrative Assistant

F10 Photography
Toronto, ON
06.2021 - 05.2022
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Assisted in the development and implementation of new administrative procedures.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Assisted coworkers and staff members with special tasks on a daily basis.

Admission Officer

Elmos Educational Consultancy Services
Lagos, Nigeria
05.2019 - 05.2021
  • Met with prospects and guardians to answer questions, discuss academics and provide tours.
  • Collaborated with the admissions team to determine optimal processes for reviewing applications.
  • Followed up immediately when prospects reached out to quickly resolve concerns.
  • Served as primary contact for coordinating application screening and tracking, visit and interview arrangement and marketing communications.
  • Monitored and assessed results of postsecondary programs and services to identify and capitalize on potential improvements.
  • Implemented strategies to increase student recruiting, engagement and retention.

Education

Master of Administration - Leadership -

University of Regina
12.2023

B.Sc. Information Resources Management -

Babcock University
08.2013

Skills

  • Google Docs & Google Sheets
  • Microsoft (Word, Excel & Powerpoint)
  • Workplace Safety
  • Teamwork and Collaboration
  • Operational Efficiency
  • Recordkeeping skills
  • Time management abilities
  • Interpersonal Communication
  • Problem-solving aptitude
  • Attention to Detail
  • Database Management
  • Employee Development
  • Appointment Scheduling
  • Staff Management

Timeline

Administrative Coordinator

Great Canadian Casino Resort
09.2022 - Current

Administrative Support Assistant

RONA
05.2022 - 08.2022

Administrative Assistant

F10 Photography
06.2021 - 05.2022

Admission Officer

Elmos Educational Consultancy Services
05.2019 - 05.2021

Master of Administration - Leadership -

University of Regina

B.Sc. Information Resources Management -

Babcock University

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