John Hughes
Vernon,BC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
1
1
year of post-secondary education
Work History
Warranty Manager
Aldebaran Homes
Vernon, BC
12.2024 - 02.2026
- Managed warranty claims process for residential properties.
- Coordinated communication between homeowners and construction teams.
- Reviewed warranty requests for compliance with company policies.
- Assisted in resolving disputes related to warranty issues.
- Maintained accurate records of warranty claims and resolutions.
- Collaborated with vendors to ensure timely repairs under warranties.
- Analyzed customer feedback to identify potential product defects or service issues.
- Provided technical support to customers regarding product warranties.
- Maintained records of all product warranties and associated documentation.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Carpentry
NSCC
New Glasgow, NS 09.1996 - 06.1997
Skills
- Warranty management
- Dispute resolution
- Compliance review
- Technical support
- Trade support and compliance
- Problem solving
- Record keeping
- Good judgment
- Continuous improvement
- Reliability
Affiliations
- Enjoy Hiking
- Working out
- Family time
References
References available upon request.
Timeline
Warranty Manager
Aldebaran Homes
12.2024 - 02.2026
Carpentry
NSCC
09.1996 - 06.1997