John Huang
Port Coquitlam,BC
Summary
Hardworking employee with customer service, multitasking, and technical abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Hotel Front Desk Clerk
City Centre Hotel
Vancouver, British Columbia
08.2018 - 11.2020
- Managed cash drawer according to established accounting guidelines.
- Handled all guest luggage as needed during check-in and check-out process.
- Greeted guests upon arrival, provided customer service and checked-in and checked-out hotel guests.
- Answered phone calls and responded to inquiries from guests or other departments in a professional manner.
- Processed payments from customers for room charges and incidentals.
Music Producer
Self-Employed
Vancouver, British Columbia
01.2015 - 11.2020
- Composed original music using various instruments and software programs.
- Recorded, mixed, and edited audio tracks in the studio.
- Mastered tracks using advanced digital audio editing software.
Liquor Store Associate
BC Liquor
Vancouver, British Columbia
08.2015 - 10.2017
- Performed inventory management duties such as counting bottles, restocking shelves and tracking stock levels.
- Processed customer transactions using cash register accurately and efficiently.
- Provided excellent customer service by being friendly, helpful and courteous.
Grocery Team Member
Whole Foods
Vancouver, British Columbia
08.2012 - 10.2013
- Provided excellent customer service by greeting customers, responding to inquiries, and resolving complaints in a professional manner.
- Stocked shelves with merchandise and rotated products to ensure freshness.
- Collaborated with team members to achieve sales goals and maintain store standards.
Education
Certificate - FoodSafe Level 1
Fraser Health
Coquitlam, BC07-2024
Diploma - Audio Engineering And Music Production
SAE Institute
North Vancouver, BC10-2013
Skills
- Customer Service
- Cash Handling
- Front Desk Management
- Excellent Communication
- Excellent Computer Skills
- Fluent in English and Cantonese
Timeline
Hotel Front Desk Clerk
City Centre Hotel
08.2018 - 11.2020
Liquor Store Associate
BC Liquor
08.2015 - 10.2017
Music Producer
Self-Employed
01.2015 - 11.2020
Grocery Team Member
Whole Foods
08.2012 - 10.2013
Certificate - FoodSafe Level 1
Fraser Health
Diploma - Audio Engineering And Music Production
SAE Institute
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