John Hernan Dungao
Vancouver
Summary
A highly motivated individual with skills in customer service, relationship-building and management. To obtain experience in a position that will improve my interpersonal skills.
Overview
7
7
years of professional experience
Work History
Cargo Handler
FedEx
05.2024 - Current
- Coordinated effectively with shipping carriers to guarantee timely pick-up and delivery of shipments while minimizing delays or disruptions in the supply chain process.
- Communicated proactively with team members during high-pressure situations to maintain smooth workflows leading to successful shipment completions.
- Provided exceptional customer service by promptly addressing concerns, answering questions, and resolving issues related to cargo handling.
- Enhanced cargo handling efficiency by implementing streamlined processes and procedures.
Front End Cashier, Customer Service member
Save on Foods Kerrisdale
10.2018 - 04.2023
- Answered phone inquiry.
- Assisted management with back-office work and store presentation during district meetings.
- Supported store management with administrative tasks and merchandising.
- Provided excellent customer service.
Education
GRAPHIC DESIGNER -
Visual of College And Design
01.2023
SCONDARY - undefined
John Oliver Secondary School
01.2019
Skills
- Can type 50-60WPM
- Can speak two languages: English and Tagalog
- Work area cleanliness
- Good communication and persuasion skill
- Energetic and attractive performance
- Proficiency with computer applications
- High motivation
- Able to make conversation politely
- Creating problem solving skills
- Responsible for all the tasks assigned
- Microsoft office
- Comfortable using Adobe apps
- Pallet jack handling
Languages
English
Full Professional
Timeline
Cargo Handler
FedEx
05.2024 - Current
Front End Cashier, Customer Service member
Save on Foods Kerrisdale
10.2018 - 04.2023
SCONDARY - undefined
John Oliver Secondary School
GRAPHIC DESIGNER -
Visual of College And Design
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