JOHN HARVEY
Calgary,Canada
Summary
Successful sales professional with 10+ years experience in large-scale food and retail environments. Implement cost control measures to ensure operations remain within company targets. Maximize bottom-line performance through P&L, merchandising, staff management, loss control and inventory management initiatives.
Overview
12
12
years of professional experience
Work History
District Manager
TELUS COMMUNICATIONS
Calgary, Canada
06.2019 - Current
- Directed recruitment/training/staff development initiatives to maximize productivity and revenue potential through development of a sales team.
- Successfully increased employee retention by creating a positive work environment in 18 stores.
- Administered daily operations to ensure policies were adhered to and understood by sales staff.
- Cultivated strong business relationships with customers to drive business developments.
Operations Manager
SHOPPERS DRUG MART
Calgary, Canada
08.2016 - 05.2019
- Oversaw opening/closing operations for a $4 million annual revenue store in compliance with currenct company policies/procedures.
- Managed operational costs by spearheading inventory control and leading shipping department activies as well as setting wage targets.
- Administered financial processes including accounts payable/accounts receivable, managing accounting office and updating customer service files.
Store Director
LOBLAWS
Reddeer, Canada
02.2014 - 08.2016
- Increased store revenues by cultivating new customers, providing superior service and applying pricing strategies and up-selling techniques.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Assessed, optimized and elevated operations to target current and expected demands.
Education
Certified Retail District Manager -
Telus Communications
01.2019
MASTER OF BUSINESS ADMINISTRATION - OPERATIONS MANAGEMENT
University Of Alberta
Edmonton, AB01.2016
Skills
- Executive team leadership
- Inventory report generation
- Client/Vendor relations
- Market Analysis
- Budgeting and finance
- Project management
- Team liaison
- Strong verbal communication
Timeline
District Manager
TELUS COMMUNICATIONS
06.2019 - Current
Operations Manager
SHOPPERS DRUG MART
08.2016 - 05.2019
Store Director
LOBLAWS
02.2014 - 08.2016
Certified Retail District Manager -
Telus Communications
MASTER OF BUSINESS ADMINISTRATION - OPERATIONS MANAGEMENT
University Of Alberta