Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

John Gonzalez

Toronto,Ontario

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

7
7
years of professional experience

Work History

Sales Associate

Swarovski
Halton Hills, Ontario
03.2024 - Current
  • Greeted customers to determine their wants or needs.
  • Collected payments and provided accurate change.
  • Answered incoming telephone calls to provide store, product, and service information.
  • Processed returns, exchanges, and refunds in accordance with company policies.

Flight Attendant

Air Canada
Toronto, ON
01.2020 - Current
  • Successfully completed comprehensive training covering in-flight safety, conflict resolution, and customer service excellence.
  • Maintain consistent and open communication with colleagues, with the ultimate goal of achieving a safe in-flight experience for everyone on board.
  • Staying current and knowledgeable about new safety regulations, and completing annual recurring training to maintain qualifications.
  • Advise passengers of safety and emergency procedures when required, as well as answer questions related to the flight.

Lanscaper

Vade EPS
Toronto, ON
04.2020 - 10.2022
  • Ensured proper disposal of all waste generated from job sites.
  • Pruned trees, shrubs, hedges, bushes and vines to enhance their growth patterns.
  • Maintained and operated lawn care equipment such as mowers, trimmers, edgers, blowers, and hedge clippers.
  • Laid sod on prepared surfaces for a finished look of the landscape design.

Cargo Station Attendant

Air Canada
Toronto, ON
11.2017 - 01.2020
  • Diligently inspected and reported any freight that was not airworthy, in accordance with safety regulations and company SOPs.
  • Knowledgeable of airside markings as per Airside Vehicle Operator Permit (AVOP) qualification.
  • Efficiently managed responsibilities, prioritizing immediate tasks to optimize workflow.
  • Consistently achieved on-time delivery of freight to meet scheduled flight departures.

Education

Western Technical-Commercial School
Toronto, ON
07.2015

Skills

  • Time management
  • Effective communication
  • Teamwork skills
  • Stress management
  • Problem-solving
  • Productivity & organization
  • Critical thinking
  • Attention to detail
  • Adaptability

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Sales Associate

Swarovski
03.2024 - Current

Lanscaper

Vade EPS
04.2020 - 10.2022

Flight Attendant

Air Canada
01.2020 - Current

Cargo Station Attendant

Air Canada
11.2017 - 01.2020

Western Technical-Commercial School

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John Gonzalez