Managed accounts by providing ongoing technical support after the sale was completed.
Maintained up-to-date knowledge of industry trends and developments.
Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
Negotiated contracts with clients to ensure profitable outcomes for the company.
Produced sales documents, finalized deals and filed records.
Performed product demos at conferences, meetings, seminars, or other venues as necessary.
Recruited, hired and trained new hires to optimize profitability.
Conducted market research to identify new business opportunities.
Drove sales of company products and services by meeting with customers using strategic and organized approach.
Analyzed customer data to develop targeted campaigns that increased customer loyalty and retention rates.
Cultivated relationships with key decision makers through regular client visits and follow-up calls.
Developed and implemented a comprehensive sales plan to increase revenue in assigned territory.
Identified potential new customers through research of industry trends and competitive analysis.
Recognized security risks to properly handle situations.
Confidential Informant
Homeland Security, F.B.I., D.E.A.
Los Angeles
04.2001 - 03.2025
Gathered very sensitive information from many sources to give to the various government agencies that would execute operations to safeguard our nation from possible threats and dangers. Infiltrated drug cartels, Chinese intelligence and security agencies to get intel and make contacts for the benefit of the United States. Also in 2001 to 2003 assisted Homeland Security in the finding of Terrorist cells in the California prison system. Currently have a Chinese asset who can give us a $600,000 a month North Korean money laundering scheme. I have reported it to our agencies but they are not listening.
Air Force Avionics Instrument Controller
United States Air Force, USAF
San Bernardino
01.1980 - 11.1986
Worked on C-141 Cargo aircraft on the instrument systems that included internal navigation systems, GPWS systems, oil and fuel indication systems, engine systems, radar, and the entire scope of the instruments.
Also worked in the tower recieving and delegating shops to the repair, refueling, and testing of engines
Education
Associate of Science - Aeronautical Engineering
Norton Air Force Base College
San Bernardino, CA
07-1984
Skills
Account management
Contract negotiation
Customer relationship management
Sales strategy
Market research
Data analysis
Self Motivated and Always Working
I am a Patriot who voted for our President and believes in making America great again. That's why I was a Confidential Informant who worked my own hours and received no pay even though I was promised millions. I spent my own money and time to give credible information that led to arrests, forfeitures, and many great investigations.
Senior Social Worker at Orange County Social Services Agency - Children and Family ServicesSenior Social Worker at Orange County Social Services Agency - Children and Family Services