Financial Auditing: Post room charges and taxes, reconcile credit card batches, and balance cash drawers.
Guest Services: Handle late-night check-ins, early-morning check-outs, and respond to overnight guest requests or complaints.
System Processing: Initiate the "End of Day" process in the Property Management System (PMS) to roll the business date forward.
Safety & Security: Monitor premises, enforce hotel policies, and act as the primary authority for emergency protocols overnight
Reporting: Generate and distribute daily operational and financial reports for management and accounting.
Mobile Patrol Officer
Admiral Investigations
Dieppe, New Brunswick
02.2021 - 05.2024
Conducted scheduled and random vehicle patrols at residential, industrial, and commercial sites to enhance safety and deter unauthorized activity.
Responded promptly to alarm activations and emergency calls from dispatch by following established protocols.
Monitored access for visitors, staff, and vehicles; enforced security protocols by removing unauthorized individuals from premises.
Performed thorough interior and exterior building checks, including locking/unlocking doors, inspecting windows, and assessing perimeter lighting.
Documented findings, incidents, and maintenance issues in daily logs and smartphone-based reports to ensure accurate record-keeping and timely response.
Maintained valid security, gun, baton, and driving licenses with a clean driving record.
Security Supervisor
Regor Security
Moncton, New Brunswick
05.2016 - 02.2021
Managed immediate containment actions during active breaches, medical crises, and fire emergencies.
Oversaw surveillance operations utilizing CCTV systems, access control portals, and alarm monitoring platforms.
Directed daily guard shift assignments, evaluating performance metrics to ensure optimal coverage and response.
Led onboarding for new hires, creating structured emergency response drills to enhance team readiness.
Conducted safety hazard inspections and submitted detailed incident logs to management daily.
Collaborated with local law enforcement and emergency services to support investigations and improve community safety.
Night Watchman/ Janitor
Westwood Industries
Scoudouc, New Brunswick
06.2009 - 05.2016
Protect Company Property & Staff.
Maintain a safe and secure environment Observe for crimes or disorder.
Investigated disturbances and acted lawfully to protect life and property
Monitor and control access at building entrances and vehicle gates
Monitored alarm and camera surveillance systems to ensure safety and security
Patrol randomly or regularly buildings' interior and outside perimeters
take accurate notes of unusual occurrences Report in detail any suspicious Incidents
Monitor Sprinkler and Boiler systems recording pressure changes
Performed general cleaning and maintenance tasks to ensure facility cleanliness.
Oversaw outdoor furnace operations and coordinated snow removal to maintain safe access during winter months