John Gilmour
CALGARY,Alberta
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Regional Operations Manager
UTL Group
10.2021 - Current
- Developed processes to save on costs and prevent losses.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Built and maintained relationships with new and existing clientele.
- Spearheaded operational procedures and processes to improve efficiency and optimize operations.
- Negotiated contracts and agreements to optimize cost savings and efficiency.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Office Manager
UTL Group
10.2021 - 08.2022
- Coordinated special projects and managed schedules.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coached new hires on company processes while managing employees to achieve maximum production.
Personal Trainer Manager
GoodLife Fitness
06.2019 - 10.2021
- Helped clients set and achieve health and wellness goals.
- Developed and maintained positive relationships with community members, businesses and vendors to build trust and rapport.
- Met or exceeded monthly revenue and training goals.
- Provided individualized fitness assessments, program designs and nutrition counseling services.
- Monitored and evaluated program performance to determine value and quality.
- Coordinated marketing efforts to promote fitness and wellness programs.
Education
Bachelor of Arts - General Social Sciences
University of Lethbridge
Lethbridge, AB05.2019
Skills
- Excellent interpersonal skills
- Workforce Planning
- Asset Management
- Sales Support
- Operational Efficiency
- Staffing oversight
Certification
- Digital Marketing Specialization, University of Illinois - 2023
- Project Management Specialization, University of Illinois - 2024
Accomplishments
- Ironman Canada Finisher (2018)
- Highschool Rugby Coach - 2018-2020 (St. Francis Highschool)
- Prairie Super Cup Winner - 2019
- AB Golden Gloves Competitor - 2022
Timeline
Regional Operations Manager
UTL Group
10.2021 - Current
Office Manager
UTL Group
10.2021 - 08.2022
Personal Trainer Manager
GoodLife Fitness
06.2019 - 10.2021
Bachelor of Arts - General Social Sciences
University of Lethbridge