Summary
Overview
Work History
Education
Skills
Languages
Education
Contact
Certification
Timeline
Generic
John Gilbraitti

John Gilbraitti

Penticton,BC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

34
34
years of professional experience
1
1
Certification

Work History

Mortgage Broker

Empire Equity Mortgage Corporation
01.2022 - Current
  • Conducted comprehensive financial assessments to determine borrower eligibility for various loan programs, optimizing client outcomes.
  • Developed strategies to retain existing clients and maintain long-term connections, fostering customer loyalty and repeat business opportunities.
  • Established strong relationships with borrowers, which helped to forge new business opportunities.
  • Assisted clients in improving their credit scores and overall financial standing, increasing their chances of loan approval and favorable terms.
  • Ensured exceptional customer service by maintaining consistent communication throughout the entire loan origination process.
  • Enhanced client satisfaction by providing personalized mortgage solutions tailored to individual financial needs.

Manager of Operations

Self Employed / Sun Bright Installations
01.1991 - 08.2024
  • Managed daily operations, ensuring smooth workflow and timely completion of tasks.
  • Oversaw daily operations, ensuring all tasks were completed efficiently and to high standard.
  • Reduced downtime and improved productivity by maintaining equipment and scheduling regular maintenance checks.
  • Assisted in recruiting, hiring and training of team members.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Caregiver

Chilliwack Society For Community Living
01.2016 - 12.2018
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Contributed to a positive atmosphere by using effective communication and active listening skills.
  • Prioritized clients dignity, privacy, and autonomy during all aspects of care provision.
  • Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.

Federal Correctional Officer

Correctional Service of Canada
12.2009 - 12.2017
  • Closely monitored prisoner behavior to identify potential issues or conflicts before they escalated into larger problems.
  • Conducted regular inspections of the living quarters, ensuring cleanliness, safety, and adherence to regulations.
  • Responded promptly to incidents within the facility by following established emergency response procedures and collaborating with other officers as needed during critical situations.
  • Maintained a safe and secure environment for both staff and inmates through diligent observation and enforcement of institutional policies.
  • Developed strong rapport with inmates through respectful communication, leading to increased cooperation during daily tasks and activities.
  • Provided crisis intervention support during emergencies, effectively de-escalating tense situations and maintaining order within the facility.
  • Oversaw inmate recreational activities, monitoring behavior and intervening as necessary to prevent altercations or rule violations.
  • Reduced instances of violence within the facility by implementing conflict resolution techniques and promoting positive communication among inmates.
  • Collaborated with fellow officers to maintain consistent communication regarding inmate management strategies, fostering a cohesive team environment.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Responded to emergency situations and de-escalated hostile confrontations.

Education

No Degree - Mortgage Brokerage in BC

UBC Sauder School of Business
Vancouver BC
11.2021

GED -

Ministry of Education
Province Of British Columbia
10.1999

Skills

  • Strong negotiation skills
  • Superior customer service
  • Collaborative Teamwork
  • Client Service
  • Client Confidentiality
  • Documentation And Reporting
  • Goal-oriented mindset
  • Effective problem solving

Languages

English
Full Professional
English
Full Professional

Education

Province Of British Columbia,Vancouver BC

Contact

Penticton, BC V2A

Certification

Basic Custodial Certification.

Advanced Custodial Certification.

Correctional Training Program.

A Framework For Breaking Barriers A Cognitive Reality.

CraneSafe Certification.

Timeline

Mortgage Broker

Empire Equity Mortgage Corporation
01.2022 - Current

Caregiver

Chilliwack Society For Community Living
01.2016 - 12.2018

Federal Correctional Officer

Correctional Service of Canada
12.2009 - 12.2017

Manager of Operations

Self Employed / Sun Bright Installations
01.1991 - 08.2024

No Degree - Mortgage Brokerage in BC

UBC Sauder School of Business

GED -

Ministry of Education

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John Gilbraitti