John Garcia
Van Nuys
Summary
Reliable Security Officer with experience in high-traffic entertainment environments including Universal Studios Hollywood and Warner Bros. Skilled in access control, incident reporting, and conflict de-escalation. Known for professionalism, strong communication, and maintaining safe environments for staff and guests. Successfully remains calm in high-pressure situations and interactions with difficult individuals. Bilingual in English and Spanish.
Overview
3
3
years of professional experience
2018
2018
years of post-secondary education
Work History
Security Officer
Warner Bros. Studios
Burbank
03.2025 - Current
- Conduct routine patrols of studio lots, buildings, and restricted areas.
- Control access points and verify employee and visitor credentials.
- Respond to incidents, medical calls, and emergencies promptly.
- Complete detailed incident and daily activity reports.
- Provide professional customer service to staff and guests.
- Enforce company safety policies and procedures.
Security Officer
Securitas Security Services
Universal City
12.2022 - Current
- Perform foot and vehicle patrols to ensure guest and property safety.
- Screen bags and inspect belongings for prohibited items.
- Use radio communication to coordinate with supervisors and team members.
- Enforce company policies, access control, and parking regulations.
- Utilize verbal de-escalation techniques to resolve conflicts.
- Assist guests with directions and general information.
Education
Monterey High School
Burbank, CaliforniaSkills
- Access Control
- Patrol Operations
- Incident Reporting
- Conflict De-Escalation
- Customer Service
- Radio Communication
- Team Collaboration
- Security Screenings
- Crowd Management
- Bilingual (English / Spanish)
Languages
Spanish
Professional
English
Native/ Bilingual
Timeline
Security Officer
Warner Bros. Studios
03.2025 - Current
Security Officer
Securitas Security Services
12.2022 - Current
Monterey High School