JOHN FRIMPONG
Brampton,ON
Summary
Results-driven sales performer with solid history of success in bringing in new customers, managing revenue streams and maintaining solid account relationships. Continuously monitor competitors and research market conditions to stay responsive and successful in dynamic environments. Persuasive negotiation and people management abilities.
Overview
16
16
years of professional experience
Work History
Sales Officer
Gb Foods
05.2020 - 08.2023
- Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
- Enhanced sales operations through development of new sales strategies, cold calling techniques and customer follow-up
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Prepared sales reports with informative graphs and charts to outline key data.
Sales Executive
FAR EAST MERCANTILE
06.2016 - 04.2020
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
- Researched sales opportunities and possible leads to exceed sales targets and increase profits.
- Developed sales strategy based on consumer buying trends and market conditions.
FIELD SUPERVISOR
AVIA DECOR
10.2014 - 05.2016
- Supervised field operations teams to complete projects within established timelines.
- Monitored employee performance for compliance with regulations and policies.
- Investigated issues and developed effective solutions.
- Met with customers to resolve issues and build productive relationships.
- Planned and scheduled field activities according to set timelines and order of operations.
- Resolved customer complaints to maintain satisfaction and loyalty.
Food Counter Attendant
SHANGRILLA HOTEL
11.2009 - 09.2010
- Processed sales transactions using POS system.
- Cleaned and maintained dining area and condiment stations.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Maintained clean and attractive product displays to entice customer purchases.
- Delivered food to guest tables with timeliness and efficiency.
Warehouse Assistant
Ernest Chemists
02.2008 - 10.2009
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Cleaned and maintained warehouse in compliance with safety standards.
- Assisted with stock takes and cycle counts to promote accurate inventory processes.
- Loaded and unloaded delivery trucks promptly for further distribution.
Education
Bachelor of Arts - Sociology
University of Cape Coast
Ghana05.2014
Skills
- Public Relations and Sales
- Prospecting and Cold Calling
- Account Management Strategy
- Competitor Analysis
- Interpersonal and Written Communication
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of10 in the introduction of products into the market.
Timeline
Sales Officer
Gb Foods
05.2020 - 08.2023
Sales Executive
FAR EAST MERCANTILE
06.2016 - 04.2020
FIELD SUPERVISOR
AVIA DECOR
10.2014 - 05.2016
Food Counter Attendant
SHANGRILLA HOTEL
11.2009 - 09.2010
Warehouse Assistant
Ernest Chemists
02.2008 - 10.2009
Bachelor of Arts - Sociology
University of Cape Coast
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