Summary
Overview
Work History
Education
Skills
Languages
Timeline
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JOHN FERNANDEZ

Belleville

Summary

Dynamic marketing professional with a proven track record at Silverline Fitness Systems Pvt. Ltd. Leveraging strong product knowledge and exceptional customer service skills, I excel in upselling and cross-selling, enhancing client satisfaction. My experience as a Sales Consultant at Travelex Emirates LLC. showcases my ability to handle objections effectively while managing complex transactions.

Overview

11
11
years of professional experience

Work History

Machine Operator

Stegg Ltd.
06.2022 - Current

Marketing Manager

Silverline Fitness Systems Pvt. Ltd.
09.2016 - 04.2022

Sales Consultant

Travelex Emirates LLC.
03.2014 - 05.2016
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Multi-tasking and managing a branch alone.
  • Buying and selling more than 39 currencies.
  • Money transfer remittance and credit card transactions.
  • Arrange the transfer receipts.
  • Preparing day end reports.
  • Tally all currencies with the system amount.
  • Following counterfeit procedures.
  • Monitoring cash holding value limit.

Education

Bachelor of Arts - Economics

Mar Ivanios College
Trivandrum, India
04-2011

Skills

  • Product and service knowledge
  • Customer service
  • Objection handling
  • Upselling and cross selling

Languages

English
Professional Working
Hindi
Professional Working

Timeline

Machine Operator

Stegg Ltd.
06.2022 - Current

Marketing Manager

Silverline Fitness Systems Pvt. Ltd.
09.2016 - 04.2022

Sales Consultant

Travelex Emirates LLC.
03.2014 - 05.2016

Bachelor of Arts - Economics

Mar Ivanios College
JOHN FERNANDEZ