John DiCarlo
Murillo,ON
Summary
Resourceful Route Sales Representative highly productive in completing tasks efficiently. Specialize in customer relationship management, strategic route planning, and inventory management. Excel at communication, time management, and adaptability, ensuring successful sales outcomes and client satisfaction.
Overview
8
8
years of professional experience
Work History
Route Sales Representative
Pepsico/Frito Lay
Thunder Bay, Ontario
05.2024 - Current
- Organized deliveries according to customer needs.
- Ensured compliance with all federal, state, local laws governing transportation of goods.
- Responded quickly to customer inquiries regarding products or services.
- Assisted with merchandising displays at customer locations when requested.
- Maintained accurate records of all deliveries and pickups.
- Developed and implemented strategies to increase sales volume.
- Resolved any customer complaints promptly and professionally.
- Delivered product to customers in a safe and courteous manner.
- Loaded, unloaded, and delivered product in a timely manner.
- Provided excellent customer service by answering questions and resolving complaints in a professional manner.
- Maintained positive attitude and diplomacy when dealing with customers and other team members.
- Continuously surpassed sales goals, optimizing profitability, and performance of assigned territory.
Meat and Seafood Manager
Loblaws - Real Canadian Superstore
Thunder Bay, Ontario
02.2019 - 05.2023
- Conducted regular quality assurance checks to verify that all products meet company standards.
- Evaluated current processes related to ordering supplies, stocking shelves, then identified improvements needed for increased efficiency.
- Ensured compliance with government regulations concerning food safety policies at all times.
- Assisted customers with special orders or requests for specific cuts or types of seafood or meat.
- Investigated complaints from customers regarding product quality or service issues.
- Established loyalty, executing flawless customer engagement to drive client retention.
- Responded to customer inquiries and delivered appropriate information after carefully researching issues.
Meat Manager
Loblaws - Real Canadian Superstore
Thunder Bay, Ontario
04.2016 - 02.2019
Education
Mechanical Engineer Technician -
Confederation College of Applied Arts And Technology
Thunder Bay, ON05-1988
High School Diploma -
Westgate Collegiate And Vocational Institute
Thunder Bay, ON06-1984
Skills
- Territory Development
- Safe Vehicle Operation
- Route Planning
- Sales representation
- Product displays
- Sales Forecasting
Affiliations
- Over 20 years officiating minor and high school football
Timeline
Route Sales Representative
Pepsico/Frito Lay
05.2024 - Current
Meat and Seafood Manager
Loblaws - Real Canadian Superstore
02.2019 - 05.2023
Meat Manager
Loblaws - Real Canadian Superstore
04.2016 - 02.2019
Mechanical Engineer Technician -
Confederation College of Applied Arts And Technology
High School Diploma -
Westgate Collegiate And Vocational Institute
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