Energetic, enthusiastic, and tireless management professional seeks position with company interested in stronger sales and growth of entire team. Looking to turn a great group of people into an outstanding team that meets all goals.
Overview
14
14
years of professional experience
Work History
Operations Manager
Cool Waves Puerto Azul
Ternate Cavite
06.2023 - Current
Supervised operations staff and kept employees compliant with company policies and procedures.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Developed systems and procedures to improve operational quality and team efficiency.
Store Manager
Villa Excellance Beach and Wave Pool Resort
Tanza, Cavite
01.2014 - 01.2021
Managed inventory control, cash control, and store opening and closing procedures.
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Technical Support Representative
Teleperformance
Manila
01.2011 - 01.2012
Handled call and chat support services for BioWare, a Canadian-based gaming account
Diagnosed technical issues and walked customers through the steps needed to fix their concerns.
Guest Services Assistant
Shopping Center Management Corporation
01.2010 - 01.2011
Provided front-line customer service to SM Global Pinoy's guests
Organized visitor flow, provided directions, and served as key person in answering queries.