John DeJong
Sault Ste. Marie,ON
Summary
Enthusiastic Server offering 20+ years of service industry experience. Highly skilled in serving high-volume customer base with enthusiasm and efficiency. Frequently commended for superior service and achieving company sales goals. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
25
25
years of professional experience
Work History
Bar Waiter
Heart's Tavern
09.2022 - 11.2023
- Instagram, heartstavern
- 6th best new restaurant in Canada ( Enroute Magazine)
- Answered customers' questions, recommended items, and recorded order information.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Manager/ General Manager
Penny's Motel & Après
05.2021 - 11.2023
- Instagram, pennysmotel
- Boutique Motel and Après Restaurant Restaurant General Manager (May21/May22)
- Part time Manager (Current)
- Tracked store inventory and coordinated new purchases to keep adequate merchandise on hand for sustained sales.
- Created comfortable and inviting boutique environment to make customers feel welcomed and happy to make purchases.
- Empowered customers to make informed decisions by educating on product and service offerings and current industry trends.
Crew Chief / Oyster Shucker
Tide & Vine Oyster House
06.2018 - 03.2020
- Instagram, tideandvine
Oyster Shucker /Server
Chewies Steam & Oyster Bar
09.2015 - 09.2018
Instagram, chewiesoysterbar
Crew Chief / Oyster Shucker
John & Sons Oyster House
06.2009 - 05.2015
Instagram, johnandsonsoysterhouse
Education
High School Diploma -
Korah Collegiate And Vocational School
Sault Ste. Marie, ONBusiness & Marketing
George Brown College
Toronto, ONSkills
- High-Volume Dining
- Menu Memorization
- Guest Relations Management
- Bartending Proficiency
- Transactions and Cash Handling
- Professional Oyster Shucking
- Beverage Expertise
Accomplishments
Canadian Oyster Shucking finalist 2018-2019. Ranked 4th in the country back to back & many oyster shucking competition wins and continued top 3 placements.
Certification
Smart Serve Certified.
WIMIS Certified.
Additional Information
Thank you for taking the time to review my CV.
Being in the service industry for as long as I have has shaped me into having a hard work ethic and well rounded knowledge of being open minded in every aspect of life.
Timeline
Bar Waiter
Heart's Tavern
09.2022 - 11.2023
Manager/ General Manager
Penny's Motel & Après
05.2021 - 11.2023
Crew Chief / Oyster Shucker
Tide & Vine Oyster House
06.2018 - 03.2020
Oyster Shucker /Server
Chewies Steam & Oyster Bar
09.2015 - 09.2018
Crew Chief / Oyster Shucker
John & Sons Oyster House
06.2009 - 05.2015
High School Diploma -
Korah Collegiate And Vocational School
Business & Marketing
George Brown College
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