Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Ready to offer exceptional leadership and planning abilities to take on new role in retail setting. Demonstrated expertise in cultivating and managing exceptional teams to meet and exceed demanding targets.
Overview
22
22
years of professional experience
Work History
Assistant Director of Operations
Adventurers School Age Care
02.2012 - 03.2024
Monitored office workflow and administrative processes to keep operations running smoothly.
Achieved team goals through formalized training plans, coaching, and performance management.
Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
Executive Chair for Occupational Health and Safety for organization
Assisted in recruiting, hiring and training of team members.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Trained and guided team members to maintain high productivity and performance metrics.
Implemented company policies, technical procedures and standards for preserving integrity and security of data, reports, and access.
Conducted regular meetings with team to discuss issues, concerns and updates.
organized and scheduled all camps
Executive Director
Braeside School Age Care
01.2002 - 02.2012
Aligned department vision, goals, and objectives with company strategy to achieve consistently high results.
Drove strategic improvements to enhance operational and organizational efficiencies.
Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
Exercised appropriate cost control to meet budget restrictions and maximize profitability.
Founded performance- and merit-based evaluation system to assess staff performance.
Staff scheduling and program planning done weekly
Represented organization at industry conferences and events.
Education
Early Childhood Education
Mount Royal University
Calgary, AB
04.1991
Skills
Logistics Management
Scheduling and Coordination
Process Improvements
Leadership training
Risk Mitigation
Employee Development
Adaptability and Flexibility
Active Listening
Adaptability
Schedule Management
Languages
English
Professional Working
Timeline
Assistant Director of Operations
Adventurers School Age Care
02.2012 - 03.2024
Executive Director
Braeside School Age Care
01.2002 - 02.2012
Early Childhood Education
Mount Royal University
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