Emergency Department Nurse Manager guiding high-volume emergency care teams through staffing, quality control, and rapid patient placement decisions. Supports telemetry monitoring, emergency response readiness, and care standards for complex patients in monitored settings. Balances resource use, labor issues, and compliance demands while keeping patient flow moving.
Overview
7
7
Certifications
40
40
years of professional experience
Work History
Nurse – Consultant (Emergency Services)
VA MEDICAL CENTER
Sacramento, California
01.2003 - 01.2022
Managed [number] emergency-room patient assessments weekly in a 34-bed setting for eligible veterans and returning OIF and OEF soldiers.
Provided direct emergency nursing care with a patient advocacy focus for eligible veterans and returning service members.
Applied nursing supervision to guide unit priorities and support consistent care delivery in a high-acuity environment.
Reinforced quality improvement and regulatory compliance practices across emergency-room workflows.
Nursing Manager
Kaiser Sacramento
01.2011 - 01.2016
Tracked [number] staffing changes monthly to support hiring decisions and maintain unit coverage.
Hired, trained, and supervised productive nursing staff to strengthen daily team performance and reliability.
Directed daily unit operations to keep workflows organized, efficient, and responsive to patient needs.
Managed cost-conscious operations while maintaining service quality and staying within budgetary guidelines.
Aligned nursing practice with Joint Commission, federal, state, and local regulations to support compliance.
Supported quality improvement efforts and patient advocacy to reinforce safe, reliable care delivery.
Hospital Supervisor
Kaiser Sacramento
01.2008 - 01.2011
Coordinated [number] staffing assignments daily to balance coverage across hospital shifts.
Served as a shift-level resource for problem-solving and timely administrative decisions.
Completed pre-admission assessments and coordinated patient placement with physicians and clinical leaders.
Supported cross-functional staffing discussions to align resources with changing patient care needs.
Staff Nurse III-Charge-(Emergency Services)
Kaiser Sacramento
01.1998 - 01.2008
Oversaw 20 RNs, 2 LVNs, and 5 clerical staff members during the evening shift in a monitored 40-bed emergency department.
Monitored telemetry readings and interpreted cardiac rhythms to support timely emergency care decisions.
Performed phlebotomy efficiently for emergency patients while maintaining safe specimen collection practices.
Managed IV starts and line maintenance for acute patients in a fast-paced emergency setting.
Inserted Foley catheters and NG tubes with attention to patient comfort and procedural safety.
Administered medications in alignment with emergency protocols and bedside reassessment needs.
Provided supervisory direction to evening staff and balanced patient flow across a high-acuity emergency unit.
Registered Nurse - Emergency Services
01.1990 - 01.2006
Served as Officer in Charge and Chief Nursing Officer for the emergency room in a 500-bed combat support hospital.
Managed nursing staffing across the emergency department to improve efficiency and maintain coverage for 54 full-time staff members.
Provided emergency treatment for victims of natural disasters, explosions, and other critical incidents.
Directed nursing procedures and maintained quality control standards across emergency care operations.
Supervised and trained hospital staff to strengthen clinical readiness and day-to-day performance.
Applied patient advocacy and risk management to support safe decisions in high-pressure emergency situations.
Contributed to budget development and labor relations decisions supporting emergency department operations.
Registered Nurse-(Emergency Services)
Kaiser Sacramento
01.1990 - 01.1998
Supported evening-shift care in a 40-bed emergency room, providing timely bedside nursing in a high-acuity setting.
Interpreted telemetry data and communicated abnormal findings to guide timely clinical decisions.
Performed phlebotomy and IV access procedures to support diagnostics and medication delivery.
Inserted Foley catheters and NG tubes while administering medications according to emergency department protocols.
Licensed Vocational Nurse-(Emergency Services)
Kaiser Sacramento
01.1982 - 01.1998
Administered routine nursing care for emergency patients in a fast-paced clinical setting.
Monitored patient conditions and reported changes promptly to the supervising nurse or physician.
Prepared patients for examinations and emergency procedures with attention to comfort and safety.
Registered Nurse – Officer in Charge of the Emergency Services, Landstuhl Army Regional Medical Center, Germany.
01.1995 - 01.1996
Supervised [number] nursing personnel daily, providing direct coaching and accountability across the emergency services team.
Coached and evaluated nursing staff performance to support consistent standards and individual development.
Administered disciplinary actions and resolved conduct concerns in accordance with unit expectations and policy.
Coordinated personnel and budget resource requests to support emergency services operations and staffing continuity.
Applied knowledge of the Nursing Practice Act and Joint Commission regulations to guide day-to-day compliance.
Supported patient advocacy and quality improvement efforts within the emergency services environment.
KAISER PERMANENTE
Sacramento, California
01.1982
Partnered with physicians and nursing leadership to shape daily department operations and patient service levels.
Advocated for patients by resolving care concerns and addressing service issues across the continuum of care.
Improved care delivery by recommending process changes that strengthened systems and quality outcomes.
Managed budgets and resource allocation to balance financial performance with safe, efficient staffing.
Handled hiring, terminations, labor relations, and staff performance evaluations within a regulated clinical environment.
Commander of the 7305 Combat Support Medical Training Battalion
UNITED STATES ARMY RESERVES
Sacramento, California
01.1977
Evaluated quarterly [number] subordinate performance reviews and initiated corrective action when standards were not met.
Reviewed monthly [number] compliance checks against licensure, accreditation, and regulatory standards.
Resolved grievances and discipline issues through fair, documented personnel actions.
Administered general personnel actions, maintaining orderly records and consistent administrative follow-through.
Applied labor relations judgment to address subordinate concerns and maintain unit discipline.
Education
Master of Business Administration - Business
University of Phoenix
Sacramento, California
01.2012
Master of Science in Nursing - Nursing
University of Phoenix
Sacramento, California
01.2012
MHCA - Administration
University of Phoenix
Sacramento, California
01.2012
Associate of Arts - undefined
University of Maryland, University College
Maryland
01.1998
RN - Nursing
University of the State of New York
Albany, New York
01.1996
Single Subject, Teaching Credential - undefined
National University
Sacramento, California
01.1987
Bachelor of Arts - Psychology
California State University
Sacramento, California
01.1985
Skills
Nursing supervision
Staff performance evaluation
Hiring and termination
Labor relations
Budget development
Patient advocacy
Quality improvement
Regulatory compliance
Resource allocation
Risk management
Certification
RN, California Board of Registered Nurses #520703, (Expires 3-31-28)
Personal Information
Title: Registered Nurse
MILITARY AWARDS
US Army Meritorious Service Medal- for distinguished combat achievement. The medal symbolizes the continuous actions of persons to achieve through excellent meritorious service and leadership. May 2013., US Army Commendation Medal- for organizing and coordinating Emergency Medical Teams in treating injuries during a mass casualty exercise for Golden Medic 2007, June 2007., US Army Commendation Medal-, Meritorious Service as a Staff Nurse in caring for injured soldiers during Operation Iraq Freedom, February 2005 to Jan 2006.
Timeline
Nursing Manager
Kaiser Sacramento
01.2011 - 01.2016
Hospital Supervisor
Kaiser Sacramento
01.2008 - 01.2011
Nurse – Consultant (Emergency Services)
VA MEDICAL CENTER
01.2003 - 01.2022
Staff Nurse III-Charge-(Emergency Services)
Kaiser Sacramento
01.1998 - 01.2008
Registered Nurse – Officer in Charge of the Emergency Services, Landstuhl Army Regional Medical Center, Germany.
01.1995 - 01.1996
Registered Nurse - Emergency Services
01.1990 - 01.2006
Registered Nurse-(Emergency Services)
Kaiser Sacramento
01.1990 - 01.1998
Licensed Vocational Nurse-(Emergency Services)
Kaiser Sacramento
01.1982 - 01.1998
KAISER PERMANENTE
01.1982
Commander of the 7305 Combat Support Medical Training Battalion
Acting Clinical Nurse Consultant at Western Sydney Local Health District - NSW HealthActing Clinical Nurse Consultant at Western Sydney Local Health District - NSW Health