John Cuento
Ottawa
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Training Specialist - Cards
Altemar Enterprise
06.2023 - Current
- Enhanced employee performance through implementing comprehensive training programs.
- Trained through various different training methods with the goal of determining the best training method works best for different individuals.
- Conducted needs assessments to identify gaps in knowledge and skills.
Production Technician - Cards
Siemens Healthineers
06.2021 - 06.2023
- Promptly documented and reported all defects within our products
- Inspected equipment and systems to identify issues, immediately reporting problems to repair technicians.
- Operated machinery and assembled products to maintain production schedules.
Team Leader
Altemar Enterprise
02.2013 - 06.2021
- Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.
- Trained new hires and fostered skills that allowed them to successfully proceed with their employment.
Shift Manager/Scheduling Department Head
Altemar Enterprise
02.2013 - 06.2021
- Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Built working relationships with multiple vendors relaying the needs of the company and to negotiate on what services can be provided to solve any issues that come up.
- Boosted staff morale with recognition programs and team-building activities.
Education
Bachelor of Arts - Psychology
Carleton University
Ottawa, ONHigh School Diploma -
St. Patrick's High School
Ottawa, ONTimeline
Training Specialist - Cards
Altemar Enterprise
06.2023 - Current
Production Technician - Cards
Siemens Healthineers
06.2021 - 06.2023
Team Leader
Altemar Enterprise
02.2013 - 06.2021
Shift Manager/Scheduling Department Head
Altemar Enterprise
02.2013 - 06.2021
Bachelor of Arts - Psychology
Carleton University
High School Diploma -
St. Patrick's High School
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