John Courtney
Uxbridge,ON
Summary
Strategic Business Administrator with 20 plus years of experience successfully leading diverse teams through both routine and transitional business operations. Responsible manager of company finances with dedication to both organizational bottom-line and well-being of personnel. Detail-oriented and well-versed in business plan development to facilitate company growth.
Overview
39
39
years of professional experience
Work History
Business Director/Program Manager
Booz Allen Hamilton
Falls Church, VA
10.2018 - Current
- Serves as business and program management leadership for multi-year, multi-project Cyber Security Technical Area Task contract valued at over $34M supporting organizational transformation effort of over 600 healthcare delivery facilities to modernize and integrate healthcare delivery services and resources
- Supports 16 project managers and large team of over 70 staff including subcontractors to create comprehensive business plans that facilitate timely and accurate completion of over 250 contractual deliverables
- Coordinates with internal and external colleagues, stakeholders, subject matter experts, and subcontractors, to establish strong working relationships
- Utilizes multiple management tools and best practices to track contract compliance, risks, budgets and scope alignment to work activities
- Influence cultural change within organization by promoting open communication channels, encouraging employee feedback, and fostering collaborative work environment
- Direct financial management initiatives to maximize profitability, overseeing budgets, forecasts, and reporting processes for accurate fiscal oversight
- Mitigate risks effectively by proactively identifying potential challenges and developing contingency plans accordingly to safeguard against unforeseen obstacles in achieving objectives
Project Manager
Booz Allen Hamilton
Falls Church, VA
09.2009 - 09.2018
- Planned, designed, and scheduled phases for large projects.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in team's ability to deliver results.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
Senior Analyst
Axiom Resource Management
Falls Church, VA
06.2005 - 09.2009
- Improved company efficiency with development of key performance indicators and tracking metrics.
- Enhanced team productivity by streamlining workflow processes and implementing time-saving strategies.
- Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness.
- Optimized project management, resulting in timely deliverables and improved client satisfaction rates.
- Mentored junior analysts, fostering professional development while enhancing overall team performance.
- Developed comprehensive risk management strategies to minimize potential losses and safeguard business interests.
Military Service Member
U.S. Military (U.S. Army)
Various Locations Worldwide
08.1985 - 06.2005
- Served for 20 years in U.S
- Military in multiple leadership progression roles with each increasing in scope and responsibility
- Performed admirably and successfully as Combat Medic, Cardiovascular Technician and Supervisor, Operations Manager, Administrative Director, Planning Manager, and Regional Training Manager
- Recognized with numerous meritorious service awards
- Provided Regional Training Management support to 10 major healthcare facilities; developed and implemented region wide training guidance and monitored compliance for over 5,000 people
- Served as Clinical Operations Manager for large military medical facility Cardiology Service supporting over 60 staff personnel (including physicians, nurses, medical technicians) that delivered care to 25,000 patients annually in four sub-clinics
- Supervised Emergency Medical Ambulance Service with over 25 staff that provided care to over 40,000 beneficiaries
- Served as Planning Manager and was accountable for deliberate planning, development, and analysis of medical force structure requirements for South Korean Peninsula in times of military conflict.
- Self-motivated, with a strong sense of personal responsibility.
Education
MBA - Mgmt of Information Systems
Franklin University
Columbus, Ohio01.2003
BS - Excelsior College
Excelsior College
Albany, New York01.2002
Skills
- Ethics and integrity
- Operations Management
- Government relations
- Flexible leadership style
- Strategic Planning
- Business plan development
- Organizational Culture
- Employee Relations
- Organizational Development
Professional Courses
- Numerous Booz Allen Hamilton Firm Training Courses (2009-2020)
- Competitive Pricing Strategies (2018)
- Global Knowledge Project Management Professional Boot Camp (2017)
- Lean Six Sigma Yellow Belt Training (2016)
Skill Areas
- Portfolio/Program Management
- Business Operations
- Solutions Development
- Stakeholder Relations
- Strategic/Operational Planning
- Process Analysis
- Quality Improvement
- Fiscal Management/Budgeting
- Coaching/Counseling
- Decision Making
Timeline
Business Director/Program Manager
Booz Allen Hamilton
10.2018 - Current
Project Manager
Booz Allen Hamilton
09.2009 - 09.2018
Senior Analyst
Axiom Resource Management
06.2005 - 09.2009
Military Service Member
U.S. Military (U.S. Army)
08.1985 - 06.2005
MBA - Mgmt of Information Systems
Franklin University
BS - Excelsior College
Excelsior College