John Cofield Martin
Long Beach
Summary
Reliable and compassionate entry-level healthcare worker seeking a Patient Transporter position. Strong communication skills, attention to safety, and ability to work in a fast-paced hospital environment. Motivated to grow within the hospital setting and pursue a long term carrier development.
Overview
3
3
years of professional experience
Work History
Receptionist
Shoreline Healthcare Center
Long Beach
09.2024 - 10.2025
- Greeted visitors and patients warmly upon arrival at healthcare center.
- Greeted visitors and provided them with assistance.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Managed incoming phone calls and directed them to appropriate staff members.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for patients, ensuring accurate calendar management for providers.
- Coordinated communication between medical staff and patients efficiently throughout the day.
- Maintained patient records and confidential information with attention to detail.
- Organized waiting area, ensuring cleanliness and comfort for all visitors.
- Performed data entry tasks into various computer systems accurately and promptly.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Customer Service Associate
Cofield Rentals LLC
Lakewood
06.2022 - 08.2024
- Resolved customer complaints with effective communication and problem-solving.
- Assisted customers with inquiries and rental bookings efficiently.
- Resolved customer inquiries in a timely manner.
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
- Greeted customers and identified their needs.
- Managed rental agreements and ensured accurate documentation.
- Utilized software systems for tracking inventory and processing transactions.
- Collaborated with team members to maintain a clean and organized workspace.
- Followed policies and procedures to meet or exceed established performance requirements.
Courtesy Clerk
Smart And Final
Long Beach
12.2023 - 06.2024
- Assisted customers with inquiries and provided exceptional service throughout their shopping experience.
- Greeted customers in a friendly and professional manner.
- Bagged groceries efficiently while ensuring careful handling of fragile items.
- Directed customers to product locations throughout store to help find requested items.
- Engaged with customers to promote loyalty programs and special promotions effectively.
- Collaborated with team members to restock supplies and manage inventory levels.
- Stocked shelves with products, ensuring proper placement and visibility for customers.
- Stocked shelves with merchandise, rotated products, and removed expired items.
- Worked as part of a team to meet daily goals for stocking shelves, cleaning.
- Took unwanted items from checkout to proper location.
- Supported loss prevention efforts by monitoring suspicious activities in-store.
Education
High School Diploma -
Woodrow Wilson High School
Long Beach06-2025
Skills
- Safe patient handling and transfer techniques
- Customer service and support
- Monitoring patient comfort and distress
- Effective communication skills
- Attention to detail
- Team player and collaboration
- HIPAA compliance and patient confidentiality
- Vital signs awareness
- Time management and task prioritization
Timeline
Receptionist
Shoreline Healthcare Center
09.2024 - 10.2025
Courtesy Clerk
Smart And Final
12.2023 - 06.2024
Customer Service Associate
Cofield Rentals LLC
06.2022 - 08.2024
High School Diploma -
Woodrow Wilson High School