John Chappell
Port Hardy,BC
Summary
Dynamic Relocation Specialist with a proven track record at Emerald Blue Commercial Moving and Storage, excelling in project management and client communication. Expert in developing efficient moving plans and streamlining logistics, ensuring timely project completion. Recognized for enhancing workflow efficiency and maintaining high-quality standards in inventory oversight.
Overview
28
28
years of professional experience
Work History
Relocation Specialist
Emerald Blue commerial moving and storage
Tukwila, Washington
05.2023 - 07.2025
- Developed comprehensive moving plans outlining timelines and resource requirements for relocations.
- Implemented process improvements to enhance workflow efficiency.
- Managed project timelines and deliverables for various client contracts.
- Coordinated resources and personnel to ensure timely project completion.
- Cultivated effective communication with clients and stakeholders throughout project lifecycle.
- Led planning and execution of projects to achieve significant milestones.
- Simultaneously managed multiple projects with competing deadlines, ensuring adherence to schedules.
- Operated moving machinery while following safety regulations to prevent accidents.
Relocation Specialist
City Suddath united vanlines
Burien, Washington
01.2014 - 05.2023
- Coordinated logistics for residential and commercial relocations across multiple locations.
- Prepared comprehensive moving plans detailing timelines and resource allocations.
- Verified inventory lists to ensure all items were accounted for during moves.
- Operated transport vehicles for timely delivery of goods.
- Loaded and unloaded cargo using proper equipment and techniques.
- Provided customer service by addressing inquiries about delivery status promptly.
- Inspected trucks prior to departure to confirm operational readiness.
- Assembled and installed furniture pieces in various residential and commercial settings.
Professional Mover
Graebel-Seattle
Seattle, Washington
08.2011 - 01.2014
- Wrapped and secured furniture to prevent damage during transport.
- Disassembled and reassembled furniture as required for relocation.
- Maintained cleanliness of moving vehicles and equipment on a regular basis.
- Assisted team members in safely lifting heavy items during moves.
- Collaborated with team of movers to complete relocations efficiently within budget constraints.
- Unloaded furniture from trucks at destination sites, placing items according to customer instructions.
- Conducted walkthroughs of customer sites using checklists to verify job completion.
- Provided exceptional customer service throughout entire moving process.
Professional Mover
Graebel-San Jose
San Jose, California
05.2009 - 08.2011
- Loaded items onto trucks using proper lifting techniques.
- Wrapped and secured furniture to prevent damage during transport.
- Communicated with clients to confirm moving details and schedules.
- Disassembled and reassembled furniture as needed for relocation.
- Maintained cleanliness of moving vehicles and equipment regularly.
- Assisted team members in lifting heavy items safely during moves.
- Worked with a team of movers to efficiently complete moves on time and within budget constraints.
- Walked through customer sites with checklists to verify job completion.
- Provided excellent customer service throughout the entire moving process from start to finish.
- Inspected vehicles daily to ensure they were safe for use on the roadways including checking oil levels, tire pressure, lights, brakes.
- Loaded completed orders on pallets according to delivery numbers.
- Packed household goods, labeling boxes accurately for easy unpacking.
Professional Mover
Cardinale moving and storage
Castroville, California
04.2004 - 05.2009
- Loaded items onto trucks using proper lifting techniques.
- Wrapped and secured furniture to prevent damage during transport.
- Communicated with clients to confirm moving details and schedules.
- Disassembled and reassembled furniture as needed for relocation.
- Maintained cleanliness of moving vehicles and equipment regularly.
- Operated moving equipment, including dollies and hand trucks, efficiently.
- Assisted team members in safely lifting heavy items during moves.
- Inspected vehicles daily for safety, checking oil levels, tire pressure, and brakes.
Professional Mover
Hollister moving and storage
Hollister, California
05.1998 - 04.2004
- Loaded items onto trucks using proper lifting techniques to ensure safety.
- Wrapped and secured furniture to prevent damage during transport.
- Communicated with clients to confirm moving details and schedules.
- Disassembled and reassembled furniture as required for relocation.
- Maintained cleanliness of moving vehicles and equipment consistently.
- Unloaded furniture at destination sites, placing each item according to customer instructions.
- Collaborated with team members to complete moves efficiently within budget.
- Conducted walkthroughs with checklists to verify job completion, ensuring customer satisfaction.
Customer Service Representative
Blockbuster video
Hollister, California
05.1997 - 05.1998
- Assisted customers in locating and selecting movies for rental.
- Processed rental transactions efficiently using point-of-sale systems.
- Maintained organization of video inventory on the sales floor.
- Educated customers on store promotions and membership benefits.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Resolved customer complaints promptly and efficiently.
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
- Promoted available products and services to customers during service, account management and order calls.
Education
High School Diploma -
San Benito High School
Hollister, California06-1999
Skills
- Time management and logistics
- Project management
- Client communication
- Inventory oversight
- Quality assurance
- Problem solving
Accomplishments
Successfully owned and operated my own business with 10+ employees and multiple vehicles.
Affiliations
- I love exploring the outdoors. Hiking,biking and fishing with my family are my favorite past times.
Timeline
Relocation Specialist
Emerald Blue commerial moving and storage
05.2023 - 07.2025
Relocation Specialist
City Suddath united vanlines
01.2014 - 05.2023
Professional Mover
Graebel-Seattle
08.2011 - 01.2014
Professional Mover
Graebel-San Jose
05.2009 - 08.2011
Professional Mover
Cardinale moving and storage
04.2004 - 05.2009
Professional Mover
Hollister moving and storage
05.1998 - 04.2004
Customer Service Representative
Blockbuster video
05.1997 - 05.1998
High School Diploma -
San Benito High School
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