John Bigger
Beamsville
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cellar Hand
Vineland Estates
11.2023 - Current
- Completed frequent inspections to identify and resolve problems affecting performance.
- Washed production lines and storage containers to maintain clean and efficient work areas.
- Supported vineyard operations through lifecycle of vines from spring pruning to fall harvests.
- Assist in the making of the wine
Senior Server & Event Supervisor
Vineland Estates Winery
04.2022 - 10.2023
- Assigned work tasks and coordinated activities of staff to provide prompt and successful service to patrons.
- Cultivated warm relationships with customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Supervised a team of employees in a smooth manner
- Coordinated day of wedding/event plans with customers to ensure their satisfaction
Junior Server
Vineland Estates Winery
08.2018 - 04.2022
- Assisted with dining room set up prior to and after service period.
- Bussed tables between courses, reset cutlery, and kept an eye on water levels.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods to promptly answer customer questions.
- Kept close eye on customers to quickly spot leaving guests and clear tables.
Education
High School Diploma -
BDSS
Beamsville06-2021
Skills
- Multitasking and organization
- Exceptional customer service
- Guest engagement
- Dining area maintenance
- Hard Working
Certification
- Smart Serve Ontario
Timeline
Cellar Hand
Vineland Estates
11.2023 - Current
Senior Server & Event Supervisor
Vineland Estates Winery
04.2022 - 10.2023
Junior Server
Vineland Estates Winery
08.2018 - 04.2022
- Smart Serve Ontario
High School Diploma -
BDSS
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