JOHN BELLOMO
Niagara Falls,Canada
Summary
With nearly 20 years of automotive service experience, including 15 years certified by the College of Trades, this candidate's career has encompassed a diverse range of roles and responsibilities within repair and dealership settings. From service technician to service advisor, they have consistently demonstrated expertise and commitment to delivering exceptional customer service. In addition to their technical skills, they have also played a significant role as a mentor and trainer for new apprentices and co-op students. Beyond the automotive industry, they have accumulated over 10 years of construction experience, primarily focused on pipeline maintenance and repair at Enbridge. Progressing from a laborer to a 1st Class gas technician, they have obtained numerous licenses, certifications, and qualifications along the way, further enhancing their skill set.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Service Coordinator
Manitoulin Transport
07.2024 - 09.2024
- Assisted in managerial duties by providing administrative support to Regional and Service Managers.
- Managed fleet repair operations considering availability of machinery.
- Apply and remove out of service tags to all equipment not road worthy.
- Monitor and manage shop work flow.
- Ranked equipment based on issues reported by drivers.
- Assign and plan workloads between vendors, third parties, and Technicians.
- Ensured all work orders were opened, reviewed, and closed in alignment with company protocols.
- Managed parts inventory to ensure timely allocation for repairs.
Gas Technician 1st Class
Enbridge gas distribution
09.2014 - 06.2024
- Maintained natural gas pipeline integrity according to procedural standards.
- Located and excavated underground infrastructure in accordance with Provincial guidelines and regulations.
- Requested, reviewed, and provided utility locates.
- Engaged in emergency response tasks daily as well as being on-call.
- Prepared detailed estimates for labor, equipment, and materials.
- Operated and maintained all company issued fleet vehicles, equipment, and tools.
- Loaded and unloaded dump trucks using front end loaders and backhoes.
- Served as co-chair of the joint health and safety committee.
Automotive Service Technician
Seven View Chrysler
01.2012 - 09.2014
- Serviced and resolved mechanical issues across diverse makes and models.
- Conducted diagnosis of emission problems through analysis of wiring diagrams.
- Performed a/c diagnostics and repairs.
- Provided accurate assessments for repair expenses.
- Guided apprentices and co-op students on auto repair basics, tasks, and techniques.
Automotive Service Advisor
Parkway Chrysler
03.2010 - 01.2012
- Coordinated effectively between technicians and customers regarding repairs.
- Opened and closed repair orders addressing customer concerns.
- Generated detailed estimates for essential upkeep and repairs.
- Collaborated with fleet management firms on required repairs.
- Coordinated scheduling for staff in service department.
- Managed scheduling to optimize workflow in the service department.
- Managed financial transactions and appointment coordination.
Education
certificate of graduation diploma - Automotive service Technician
Centennial college of applied arts and technology
01.2005
Skills
- Telephone communication
- Accurate recordkeeping
- Client advocacy
- Notetaking and documentation
- Team leadership
- Resource utilization
- Record preparation
- Organizational skills
- Multitasking
- Relationship building
- Attention to detail
- Excellent communication
- Analytical thinking
- Teamwork and collaboration
- Quality assurance
- Logistics coordination
- Decision-making
- Team building
- Written communication
- Teamwork
- Problem-solving abilities
- Reliability
- Effective communication
- Self motivation
- Strategic planning
- Risk management
Languages
English
Elementary
Certification
- 310s Certificate of Qualification red seal
- Emergency first aid AED & CPR level A
- JHSC-ohsa level 2 certification
- DZ operator permit
- Gas Pipeline Inspector Certificate
- Ontario working at heights certificate
Timeline
Service Coordinator
Manitoulin Transport
07.2024 - 09.2024
Gas Technician 1st Class
Enbridge gas distribution
09.2014 - 06.2024
Automotive Service Technician
Seven View Chrysler
01.2012 - 09.2014
Automotive Service Advisor
Parkway Chrysler
03.2010 - 01.2012
certificate of graduation diploma - Automotive service Technician
Centennial college of applied arts and technology
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